Quality Process Technician

1 week ago

Wacol, Australia Volvo Group Full time

Australia

**Position Description**

At Volvo Group Australia (VGA) we strongly believe in a future where sustainable and efficient transport and infrastructure solutions are essential for any society to prosper, where collaboration and diversity increase speed and solve societal challenges. Our solutions improve the everyday life of our customers and for the society at large, today and tomorrow.
The primary purpose of the Quality Process Technician is to utlise technical expertise and data analysis. The objective is to drive the implementation of lean methodology for the purpose of delivering high-quality products in accordance with customer expectations. Additionally, providing problem-solving skills and technical proficiency to support and lead Production Teams in optimizing their quality outcomes.
Key Responsibilities
- Follow the direction and requirements of the Manager of Production Quality and develop actions to meet Quality key performance indicators (KPIs)
- Lead special investigations to find root cause for customer complaints, non-direct runners, product audit findings and support the implementation of long-term actions to eradicate all systematic defects
- Set priorities with the Quality team and Cross Functional Team Leaders.
- Evaluate and recommend manufacturing processes, equipment, gauging, and tooling towards zero defects.
- Analyze defect data and launch projects based off of our highest losses using the VPS methodology.
- Provide documentation and data to support all analysis, investigation, and resolution.
- Define and maintain a quality control plan for the Wacol plant.
- Support on maintaining Quality Control documentation
- Support PFMEA and quality risk assessment efforts for manufacturing process
- Support projects introduction as required
- Support poka-yoke management to prevent quality defects, visualization.
- Prioritize workload based on safety, severity, cost, and management direction
- Coach/Train on Quality VPS tools.
- Drive continuous improvement in quality methods and processes.
- Fully support the Quality Assurance Process by building quality into all aspects of the job and by maintaining compliance to all quality requirements (including but not limited to being current on all training requirements for the job position and documenting that training).

Other Responsibilities
Health & Safety
- Ensure a culture of safe working and a safe work environment for all staff.
- Report and address any health & safety issues.
- Follow all instructions given for working safely.
- Identify and report all hazards, incidents, injuries & near misses immediately.
- Report for work in a safe manner, unaffected by drugs and/or alcohol.
- Wear safety equipment provided for the job task or area, always.
- Do not misuse or tamper with the safe use of equipment.
- Promote wellbeing and health in your team by supporting positive work/life choices, having an awareness of mental health and other health issues, and understanding support networks.

Risk Management and Compliance
- Manage risk and compliance in the area, including ongoing identification of material risks.
- Monitor and ensure adequate risk management and compliance processes are in place.
- Contribute to strategic risk management and compliance activities, including ongoing risk identification and mitigation.
- Ensure that senior management and your team have a good understanding of the material risks.
- Implement and monitor controls to manage risk.
- Maintain and oversee all systems of internal control in risk management and compliance systems.
- Ensure key legislative requirements are met and changes to legislation are communicated.
- Promote a company-wide risk-aware culture.

**ABOUT YOU**:

- Qualifications & Experience_
- Trade qualifications in a relevant field
- Sound product knowledge
- Technical drawing reading knowledge
- Sound computer skills (MS Office - Excel, PowerPoint )
- Basic statistics analysis skills (Pareto Chart, line charts)
- Good communication skills and facilitation/coaching skills
- Report writing skills
- Desirable experience with Lean Activities (VPS)
- Demonstrated health, safety, and environmental focus
- Good communication skills

**About us**

A new era is here. Technologies such as big data, automation and artificial intelligence are changing the way we look at manufacturing and logistics. Volvo Group Trucks Operations is the organization responsible for truck manufacturing and logistics within the Volvo Group and is shaping future industries.

**Volvo Group Trucks Operations** encompasses all production of the Group’s engines and transmissions as well as the production of Volvo, Renault and Mack trucks. The organization is also responsible for spare parts supplies to the Group’s customers and for designing, operating and optimizing logistics and supply chains for all brands. Together, Volvo Group Trucks Operations represents 30,000 employees at 30 plants and 50 distribution centers across th

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