Manager Internal Communications

5 months ago

Parramatta, Australia NSW Government -Office of the Secretary Full time

**Ongoing Full-Time opportunity in a supportive team that promotes career progression.**:

- **Location: Our central office is in Parramatta CBD. We have flexible work agreements in place that currently allows you 3 days’ work from home.**:

- **Competitive salary from $139,787 to $161,663 plus superannuation and annual leave loading.**

**About the Department of Education**
The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population.

For more information about the Department of Education, please visit NSW Department of Education

**About the role**

The Manager, Internal Communication drives impactful internal communication strategies and channels to engage and support staff. By optimising the use of digital channels and providing expert advice, the incumbent will help streamline and improve communication with schools and Education support staff. They will also lead a talented Internal Communication team, fostering culture of excellence and continuously championing audience-focused improvements.

**Responsibilities**:

- Managing internal communication governance and scheduling for the department, focusing on staff receiving the right message at the right time in the best possible way.
- Overseeing and crafting effective and compelling written and digital materials to empower leadership to convey key strategic priorities and message that resonates across the organisation.
- Maintaining relationships with key stakeholder groups, providing proactive support.
- Provide expert advice on high-priority employee facing projects and programs.
- Use data-driven insights to create integrated communication plans.

For further information please view the **role description**

**Essential requirements of the role**
- Demonstrated professional skills and expertise in strategic communications and supporting and directing teams in communication activities.
- Demonstrated understanding of and commitment to the value of public education
- Holds Working with Children Check for paid employment.

**Key knowledge and experience**
- Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

**About you**
As key player in elevating employee experience, you are assertive and take on an influential advisory role to stakeholders at all levels. Your strategic acumen and passion for achieving organisational outcomes through effective communication captivates targeted audiences.
- Proven leadership experience and track record to drive team excellence.
- Experience using online marketing platform and programs (such as Salesforce Marketing Cloud, Mailchimp)
- Skilful at navigating multiple competing priorities and timelines.
- Ability to maintain relationship with key stakeholders to deliver effective communications.
- Proactive, creative and results-oriented with ability to thrive in a fast-paced environment.
- Exceptional written and verbal communication with an eye for crating compelling content.

**Benefits**
- Opportunity to make a difference at Department of Education
- Flexible work-life balance
- Competitive salary
- 35-hour week

**How to apply**

Attach a resume (maximum 5 pages) and a cover letter (maximum 3 pages) outlining how you meet the requirements and capabilities of this role as well as providing answers to the 2 pre-screening questions below:
**Target Question 1**

Can you describe the key component of a comprehensive communication plan?

**Target Question 2**

Describe a time where you have provided advice, balancing being assertive in your recommendation while remaining open to feedback and alternative viewpoints? What was the result?

**This is a child-related role**. As a condition of employment you will be required to provide a Working with Children Check (WWCC) Clearance number and complete a National Criminal Record Check. Visit the website for more information.

**Closing date**: Monday 14 August at 11:59pm.

A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.

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