Guest Experience Expert

6 months ago

Perth, Australia Marriott International, Inc Full time

**Additional Information** Full-Time Position in our Front Office Department

**Job Number** 24077385

**Job Category** Rooms & Guest Services Operations

**Location** Courtyard by Marriott Perth Murdoch, 12 Fiona Wood Road, Perth, Western Australia, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Our associates deliver service that comes from the heart as our passion is to help guests follow theirs. Find Your World at Courtyard by Marriott as a Guest Experience Expert.

**Position Summary**:

- Assist guests arriving and departing the hotel through the check in and departure process
- Handle general enquiries, providing service excellence to our experienced travelers
- Ensure your team is focused on building long-term, value-based customer relationships so our passion helps guests follow theirs
- Support your passionate front office team in general operational tasks
- Take guest reservations and perform cash handling & credit card responsibilities
- Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations

**About You**:

- Experience with OPERA property management system or similar
- Relevant experience in a similar role
- Working rights in Australia
- Enthusiastic to escalate your career
- Self-motivated, driven and energized in a fast-paced environment
- Armed with smart solutions and a can-do attitude

**Our Benefits**:

- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
- Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Guest Experience Expert

    2 months ago

    Perth, Australia Marriott International, Inc Full time

    **Additional Information**Full Time role **Job Number**24190340 **Job Category**Rooms & Guest Services Operations **Location**The Westin Perth, 480 Hay Street, Perth, Western Australia, Australia, 6000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management The Westin Perth is looking for our next Guest Service Expert **Our...

  • Guest Experience Expert

    6 months ago

    Perth, Australia Marriott International, Inc Full time

    **Job Number** 24086819 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Experience Expert

    2 months ago

    West Perth, Australia Marriott Full time

    The Westin Perth is looking for our next Guest Service ExpertOur CompanyMarriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 8,000 properties, you'll find us in your neighborhood and in more than 130 countries across the globe. Learn about our...

  • Guest Experience Expert

    3 months ago

    Perth, Australia Marriott International, Inc Full time

    **Additional Information** Full-Time **Job Number** 24165150 **Job Category** Rooms & Guest Services Operations **Location** Aloft Perth, 27 Rowe Avenue, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Aloft provides a space where style is necessary,...

  • Guest Experience Expert

    3 weeks ago

    Perth, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24206155 **Job Category**Rooms & Guest Services Operations **Location**The Westin Perth, 480 Hay Street, Perth, Western Australia, Australia, 6000 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management The Westin Perth is looking for our next Guest Service Expert **Our Company** **Our...

  • Guest Experience Expert

    7 days ago

    Perth, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24215694 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia, 6000 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management **Guest Experience Expert** - Beautiful location on the Elizabeth Quay waterfront - 5...

  • Guest Experience Expert

    6 months ago

    Perth, Australia Marriott International, Inc Full time

    **Job Number** 24075211 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Guest Experience Expert - Beautiful location on the Elizabeth Quay...

  • Guest Experience Expert

    4 months ago

    Perth, Australia Marriott International, Inc Full time

    **Job Number** 24158986 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Guest Experience Expert (Service Experience)** - Beautiful location on the...

  • Guest Experience Expert

    2 months ago

    Perth, Australia Marriott International, Inc Full time

    **Additional Information**Term Contract **Job Number**24182438 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia, 6000 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management **Guest Experience Expert (Service Experience)** - Beautiful location on...

  • Guest Experience Expert

    4 months ago

    Perth, Australia Marriott International, Inc Full time

    **Job Number** 24149513 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Guest Experience Expert** - Beautiful location on the Elizabeth Quay waterfront -...

  • Guest Experience Expert

    6 months ago

    Perth, Australia Marriott International Full time

    Guest Experience Expert Beautiful location on the Elizabeth Quay waterfront 5 minutes walk from Elizabeth Quay station and close to public transport Free Employee Duty Meals Free breakfast cereal, coffee and tea throughout the day Discounts on hotel rooms and food and beverage with Marriott Internationally Discounts on retail venues around the...

  • Guest Experience Expert

    6 months ago

    Perth, Australia Marriott International, Inc Full time

    **Job Number** 24108414 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Guest Experience Expert** - Beautiful location on the Elizabeth Quay...

  • Guest Experience Expert

    4 months ago

    Perth, Australia Marriott International, Inc Full time

    **Job Number** 24152290 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Guest Experience Expert (Concierge)** - Beautiful location on the Elizabeth Quay...

  • Guest Experience Expert

    2 months ago

    Perth, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24182435 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia, 6000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management **Guest Experience Expert (Concierge)** - Beautiful location on the Elizabeth Quay...

  • Guest Experience Expert

    6 months ago

    Perth, Australia Marriott International, Inc Full time

    **Additional Information** Part-Time Position Available **Job Number** 24078130 **Job Category** Rooms & Guest Services Operations **Location** Aloft Perth, 27 Rowe Avenue, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Aloft provides a space where...

  • Guest Experience Expert

    7 months ago

    Perth, Australia Marriott International, Inc Full time

    **Job Number** 24099155 **Job Category** Rooms & Guest Services Operations **Location** Aloft Perth, 27 Rowe Avenue, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Aloft provides a space where style is necessary, social scenes are vibrant, and where the...

  • Guest Experience Expert

    7 months ago

    Perth, Australia Marriott International Full time

    Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Join us as Guest Experience Expert! and thrive with our open thinking and open expression.  We love our Talent to have vibrant style they’re not afraid to show. That’s what makes working at Aloft different, by design. Position...

  • Guest Service Expert

    2 months ago

    Perth, Australia Marriott International, Inc Full time

    **Additional Information** 1x Full Time / 1x Part Time **Job Number** 24181062 **Job Category** Rooms & Guest Services Operations **Location** The Westin Perth, 480 Hay Street, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management The Westin Perth is looking for our...

  • Guest Service Expert

    2 months ago

    Perth, Australia Marriott International, Inc Full time

    **Additional Information**1x Full Time / 1x Part Time **Job Number**24181062 **Job Category**Rooms & Guest Services Operations **Location**The Westin Perth, 480 Hay Street, Perth, Western Australia, Australia, 6000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management The Westin Perth is looking for our next Guest Service...

  • Guest Experience Expert

    3 months ago

    Perth, Australia Marriott International, Inc Full time

    **Job Number** 24169413 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Guest Experience Expert (Club Concierge)** - Beautiful location on the Elizabeth...