Store Manager

2 weeks ago

Victoria Point, Australia Saigon Bakehouse Group Full time

Van Dough is launching a brand-new store at Victoria Point, and we’re looking for an experienced and proactive Manager to lead this exciting venture. If you’re a results-driven leader with a passion for quality service and a knack for inspiring teams, this is your opportunity to make an impact from day one.

**About the Role**

As the Store Manager, you’ll be responsible for overseeing all aspects of the Van Dough store’s operations. This is a hands-on management role where you’ll balance administrative responsibilities with front-line support, ensuring both the team and the store meet our high standards. Your focus will be on delivering a memorable customer experience, achieving sales targets, and fostering a positive work environment.

**Key Responsibilities**
- **Operational Leadership**: Oversee day-to-day store operations, ensuring efficiency, high-quality service, and a well-organized workspace.
- **Team Management**: Recruit, train, and develop FOH team members, setting clear expectations and fostering a collaborative, supportive environment.
- **Customer Experience**: Maintain Van Dough’s service standards, handling escalated customer inquiries and creating a welcoming atmosphere.
- **Sales and Targets**: Drive sales by analyzing performance metrics, implementing promotional activities, and working with the team to achieve revenue goals.
- **Inventory and Stock Control**: Manage stock levels and liaise with suppliers to ensure product availability while minimizing waste.
- **Quality Control**: Ensure all products meet presentation and freshness standards, including overseeing coffee quality and consistency.
- **Financial Accountability**: Oversee cash management, handle end-of-day reconciliations, and maintain accurate records for sales, expenses, and budgets.
- **Health and Safety Compliance**: Ensure the store complies with all health, safety, and food handling regulations, creating a safe environment for customers and staff.

**What We’re Looking For**
- **Proven experience in retail or food service management** (experience in bakery or café management is a plus).
- **Strong leadership skills** with a history of managing, training, and motivating teams.
- **Exceptional customer service focus** with the ability to address issues calmly and professionally.
- **Results-oriented mindset** with the drive to meet and exceed sales targets.
- **Organizational and multitasking skills** to handle a fast-paced environment effectively.
- **Financial acumen** with experience in budgeting, cash handling, and reporting.
- **Passion for quality and consistency**, especially in food and beverage presentation and preparation.
- Flexibility to work varied shifts, including weekends and public holidays.

**Why Join Van Dough?**
- Opportunity to lead the opening of a new, exciting bakery store within a growing brand.
- Competitive salary with potential for performance-based incentives.
- Supportive work environment with a focus on professional growth and team success.
- Flexibility and autonomy in managing a dynamic team and operation.

**Lead Van Dough’s new chapter at Victoria Point and make your mark in a growing company**

**Job Types**: Full-time, Part-time, Casual, Apprenticeship

Pay: $48,313.45 - $79,926.70 per year

**Benefits**:

- Employee discount

Schedule:

- 10 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Monday to Friday
- Morning shift
- Shift work

Supplementary Pay:

- Christmas bonus
- Performance bonus

**Experience**:

- Retail management: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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