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Receptionist

1 month ago

Brisbane, Australia Ngare Employment Full time

An exciting opportunity exists to join the team in the role of a casual Front Office Receptionist.

**Your Role**
- Effective Management of all guest arrivals and departures ensuring that check in and check out procedures are followed
- Preparation of cashiers reports
- Work closely with the Housekeeping and Maintenance departments to ensure that the hotel is always clean and well maintained
- Maximize room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
- Reconcile daily financial transactions ensuring that city ledger accounts are processed
- Taking reservations
- Process and deliver in-room dining

**What you will need -**
- Previous experience using Microsoft Opera is preferred
- Previous experience in Front Office within a 4/5-star hotel or resort
- Excellent phone answering skills
- Exceptional organizational, time management and communication skills
- Eye for detail and accuracy
- Ability to work on your own and as part of a team
- Be able to work various shifts including early mornings, evenings and weekends
- Excellent grooming standards
- Ability to work under pressure
- Hands-on approach
- Availability including afternoons and nights

*

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