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Care Connector Aged Care Community Services

1 month ago

Liverpool, Australia The Benevolent Society Full time

**Be part of a brand-new service to help elderly people live their best lives**:

- ** Full time position based in Liverpool**:

- ** $45 per hour + Salary Packaging**:

- **Flexible Friendly organisation, manage your own diary/schedule**

We are Australia’s first charity, providing a range of Disability, Child, Youth and Family and Aged Care services across New South Wales, Queensland and South Australia. We are an independent, non-religious service provider which supports people to live life their way. Our vision is for a just society where all Australians can live their best life. We use our practice wisdom to mobilise social movements that advocate for anyone in need and create social change.

**About the role**

The recently conceived **Care Finders** initiative is aimed at connecting senior Australians to aged care services by providing community-based specialists with extensive knowledge of the aged care system to help understand their needs and navigate the complex system to access the supports, care, and funding they require. This is where you come in. You have an opportunity to join this exciting new initiative from the start and provide person-centred services to elderly people at their point of need to enable them to exercise greater choice, control, and independence.

As a Care Connector you will:

- Work with clients in the community to understand their needs and help them access and connect with the supports they need
- Utilise your extensive knowledge of the aged care sector, including the My Aged Care portal, to help your client navigate the system to obtain referrals and access to services
- Leverage your networks and relationships with key agencies, other providers, and referral services to help identify, access and coordinate the supports your clients require.
- Follow up periodically with your clients to ensure they continue to receive the services they need and provide ongoing support where required

**Skills and Experience**

In addition to a passion for helping Senior Australians live their best life, you will be able to demonstrate the following:

- Relevant qualifications and/or experience in the aged care sector
- Local community connections with the target population or a specific sub-group within the population
- A detailed understanding/ability to rapidly attain a detailed understanding of the range of aged care supports and services.
- A commitment to delivering a person-centred approach that respects and responds to each person’s individual needs, preferences, values and life experiences
- An ability to communicate effectively and support the needs of people with diverse backgrounds and life experience, including Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse (CALD), and LGBTQIA+ communities
- Strong networking and relationship building skills as well as the ability to work collaboratively both within your team and between agencies or organisations.
- A self-motivated approach to be able to identify a person’s needs and the tenacity and problem-solving skills to help them access the supports they need.

If you are a person of Aboriginal or Torres Strait Islander background your cultural competency and/or language skills will be highly regarded.

If you are a Culturally or Linguistically Diverse person, your multilingual and/or cultural competency will be highly regarded.

**Our Benefits**

We support people to live their best life. That includes you, our employee. A best life is deeply personal. It can change as life changes. Here are a few things you might be interested in:

- **Salary Benefits -** In addition to your salary you can package up to $15,900 pa pre tax and benefit from a $2,650 meals and entertainment card + discount program and package vehicles
- **Work/Life Balance - **Flexible work arrangements - laptop & phone provided to work remotely + 1 accrued day off a month for full time employees
- **Recognition and Reward - **Length of Service rewards + long service leave after 5 years
- **Wellness-** Fitness passport + Employee Assistance Program + opportunity to purchase additional leave
- **Professional development - **Ongoing learning, training and career progression opportunities

Call Sally Panagopoulos on 0401 675 631 to discuss the role in more detail.

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