Infrastructure Analyst

Based at our Hindmarsh office close to Plant 4 and Adelaide CBD.
- Support our organisations IT infrastructure and support several exciting projects
- Attractive salary packaging options available to maximise our take-home pay $

**What we offer**:

- Flexible working options - tell us what you need for that work-life balance*
- Access to our fantastic salary packaging options - increase your take home pay by decreasing the amount of tax you pay with $15,899 tax free each year
- Meal Entertainment and Holiday Accommodation Card provides you with an additional $2,650 tax free per year
- Paid parental leave, including superannuation paid on parental leave
- Paid study leave, and financial education assistance up to $6,000
- Genuine career development opportunities across the organisation
- Discounted motor vehicles and gym memberships
- BUPA and Medibank health cover discounts
- Access to our Employee Assistance Program for you, and your family

**Who are we looking for?**:
We are seeking a dedicated individual who is eager to be part of an amazing culture and support AnglicareSA’s IT infrastructure as well as several IT projects that drive business improvement. Playing a crucial role in providing IT support for the business, you will assist AnglicareSA staff with all IT support issues and use your excellent interpersonal skills to deliver high quality service outcomes to our internal stakeholders at all times.

If you are a go-getter who has good initiative and a great work ethic who wants to utilise their skills in an organisation who makes a difference in peoples lives, we would love for you to apply

**What can you expect to be doing?**:

- Complete maintenance of AnglicareSA’s IT Infrastructure to support the delivery of high quality services.
- Work in a fast paced IT team providing technical support to over 2,000 staff and 300 volunteers a
- Get out to various AnglicareSA sites across Adelaide and work with a range of business areas to resolve hardware and networking issues
- Manage and maintain AnglicareSA's IT infrastructure
- Play a part in major infrastructure projects

**What do you need to bring?**:

- 3 years minimum experience working in a Level 2 or 3 IT technician helpdesk or similar role (essential).
- Full Australian drivers’ licence and ability to travel to multiple sites (essential).
- Ability to work outside of business hours as required to support urgent and business critical IT support (essential).
- Excellent customer service skills with a responsive approach to managing enquiries and issues (essential).
- Ability to work autonomously, with a high level of initiative, as well as within a team environment (essential).
- Experience with Azure environments, Enterprise Server, and understanding of Cyber Security Framework (essential).
- Tertiary qualifications in Information Technology (desirable).
- Knowledge and experience with firewall and AWS technology (desirable).

**Who is AnglicareSA?**:
As one of SA’s largest social services provider, AnglicareSA makes a positive difference to the lives of more than 50,000 people each year. Our 2000 employees, and 300+ volunteers support individuals, families and communities, responding to their immediate need and working with them to build capacity to restore and maintain dignity and control in their lives. Our services are broad, supporting people at every stage of life.

We believe in social justice, the equal worth of each citizen, equality of opportunity and the importance of strong communities. Together we change lives.

**How to Apply**:
You can view the Position Description via the vacancy's advert on the AnglicareSA website for further details on the role requirements.
- We are committed to the employment of First Nations people. Please contact the person listed above to discuss joining AnglicareSA and visit our _website_ for details on our Aboriginal Services and to access AnglicareSA’s Reconciliation Action Plan._
- AnglicareSA is a White Ribbon organisation committed to the prevention of violence against women._

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