Finance & Administration Officer Mount Barker Sa

5 days ago

Mount Barker, Australia Community Living Australia Full time

**_Position Description _**
**_Finance & Administration Officer _**

**_Reports to: _**Manager Service Development & Performance

**_Directorate/Department: _**Business Services/Service Development and
Performance

**_Number of direct reports: _**As per organisational structure

**_Employment Type: _**Full-time / Permanent

**_Salary/Award _**Level 3 Social, Community, Home Care and
**_Classification: _**Disability Services Industry Award 2010
- Community Living Australia has charitable status _
- for Fringe Benefits Tax purposes and is therefore _
- able to offer taxation benefits through salary _
- sacrifice._
- Position Purpose _

This role is part of the Service Development and Performance Department. The objectives of
this team are to maximise service opportunities for clients and support the efficient provision of
services across Community Living Australia.

The Finance and Administration Officer contributes to achievement of department and
organisational objectives by creating informed and accurate service quotes, ensuring service
agreements are in place and maintaining internal data systems.
- Principal Duties _

Perform administrative tasks as part of the Service Development and Performance team
including:

- Creation of client service agreements and quotations from service requests,

referencing collaborating information including NDIS Plans and historical service
activity;
- Monitoring services delivered and invoiced against agreed terms and performing

follow up, as required;
- Providing a high level customer service, both internally and externally
- Maintaining accurate records in internal and external data systems
- Supporting the Service Development and Performance Team in revenue cycle

tasking as required

safe work environment
- Working collaboratively with peers and colleagues, across the organisation, to

achieve organisational objectives
- Champion organisational values and culture to ensure the affiliated behaviours are

demonstrated across the organisation
The responsibilities as specified above may be altered in accordance with the changing
requirements of the position.

**_Core Competency/Capability _**:

- (NDS - DSD 4) _
- These six core competencies are the capabilities that need to be demonstrated in order for the _
- incumbent to be functional in their role and links to the NDS competency framework. _
- Sector & organisation purpose and values _
- An enhanced working knowledge of a human rights based approach and the

individual and community context, and the sector and organisational purpose and
values. Encourages sector and organisation approach and values in other team
members.
_Leadership & teamwork _
- A skilled team member, acting as a resource on a regular basis, providing coaching

and feedback. Shares knowledge and information with less experienced staff. Varies
own schedule, contacting senior staff only to seek specialised help or notify progress
of work.
- Communication _
- Contacts people on non-routine practical matters and external organisations on

routine practical matters. Able to communicate flexibility in an appropriate manner.
Supports others to effectively record and report. Able to resolve minor conflicts and
when outside of skill set, ensures involvement of Line Manager.
_Client and carer relations _
- Works with customers to explore and resolve their practical needs, expectations and

goals. Uses understanding relevant service delivery theory and has operational
knowledge of supports and services available. Is flexible and suggests alternatives
and gathers information to enable effective referral. Understands confidentiality and
diversity aspects.
- Personal accountability _
- Adheres to organisational policies and procedures and all relevant government

legislation and standards. Encourages others. Adopts a professional approach to
own accountability and influences others. Supports safe work practices. Recognises
responsibility in maintain the organisations image and reputation and assists other
staff.
_Innovation _
- Meets responsibilities using a resourceful and creative approach. Seeks

opportunities to innovate within the context of the role. Understands why risk
mitigation and continuous improvement are important and can convey this to less
experience staff.
**_Skills & Experience _**
- To perform this role successfully the incumbent must be able to satisfactorily demonstrate the _
- following key qualifications, experience and skills.- Academic or Professional Qualifications_

**_Essential_**
- Minimum Certificate III in Business Administration, Finance or equivalent
- Skills & Delivered Performance _
- Attention to detail and a high level of accuracy**_ _**
- Ability to retrieve and interpret information from multiple sources to perform duties
- Excellent time management skills and ability to manage and prioritise own workload

to meet tight deadlines
**_ _**
- Ability to handle high volumes of information
- Demonstrated initiative and problem so

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