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Assistant Manager, Brisbane Cbd

3 months ago

Brisbane, Australia ANZ Banking Group Full time

**Req ID**: 64954
**Department**: Business Banking QLD
**Division**: Australia Commercial
**Location**: Brisbane
About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things - be it buying their home, building a business or saving for things big or small.

As an Assistant Manager your role is to partner with the Relationship Manager to support your portfolio in all aspects of customer service, compliance, processes, systems, and governance.

Multiple roles available

**Role Location**: Brisbane QLD

**Role Type**: Permanent, Full Time

What will you bring?

To grow and be successful in the role, you will ideally bring the following:
Maintaining a well-managed portfolio compliant with all relevant policies and procedures

Maintaining control of workflows across all compliance and customer fulfilment process

Proactively developing and maintaining a detailed understanding of customer business and financial needs

Providing solution towards account maintenance and simple customer requests

Supporting the Relationship Manager with management of a portfolio of SME customers

Collaborating with Product Partners and other stakeholders to fulfil customers’ needs

Engaging specialist teams when required

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

Why join us?

There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

Job Posting End Date

10/05/2024, 11.59pm, (Melbourne Australia)