Solution architect

2 weeks ago

Sydney, New South Wales, Australia Pathway Search Full time
Solution architect - Contract - Digital - Customer

Solution Architect - Financial ServicesAWS | Integration | Mobile | Loan Origination

02nd May, 2025

Solution Architect – Customer Platforms & CRM

Financial Services | AWS | CRM | Integration | Mobile

We're hiring a Solution Architect to help transform the customer experience for a major financial services organisation. This is a strategic role focused on CRM, customer platforms, and digital engagement, supporting the full lending lifecycle.

You'll play a key role designing modern, scalable solutions that improve how customers interact with lending products – from onboarding to service and retention.

Key Responsibilities:

  • Architect customer-facing platforms including CRM, onboarding, self-service, and communication tools
  • Design cloud-native solutions using AWS, API integration, and event-driven architectures
  • Lead mobile and digital experience architecture focused on performance, personalisation, and usability
  • Align solutions to enterprise architecture and customer strategy, ensuring security and compliance
  • Partner with stakeholders across product, marketing, digital, and IT to deliver connected experiences
02nd May, 2025

Solution Architect – Customer Platforms & CRM

Financial Services | AWS | CRM | Integration | Mobile

We're hiring a Solution Architect to help transform the customer experience for a major financial services organisation. This is a strategic role focused on CRM, customer platforms, and digital engagement, supporting the full lending lifecycle.

You'll play a key role designing modern, scalable solutions that improve how customers interact with lending products – from onboarding to service and retention.

Key Responsibilities:

  • Architect customer-facing platforms including CRM, onboarding, self-service, and communication tools
  • Design cloud-native solutions using AWS, API integration, and event-driven architectures
  • Lead mobile and digital experience architecture focused on performance, personalisation, and usability
  • Align solutions to enterprise architecture and customer strategy, ensuring security and compliance
  • Partner with stakeholders across product, marketing, digital, and IT to deliver connected experiences
What you'll bring:
  • Strong experience as a Solution Architect within financial services, ideally lending, banking, or insurance
  • Background in customer platforms, CRM (e.g. Salesforce, Dynamics), and digital solutions
  • Deep knowledge of AWS cloud architecture and modern integration practices
  • Strong stakeholder engagement and communication skills
  • Prior consulting experience is highly regarded
Why join?
  • Shape high-impact customer experiences across the lending journey
  • Work on large-scale digital programs with modern tech and agile delivery
  • Join a collaborative, forward-thinking team in a highly regarded organisation
Ready to drive real change in customer engagement? Apply now or reach out for a confidential conversation.Apply For Job
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