Claims Executive

3 weeks ago

Sydney, New South Wales, Australia Marsh Full time

Join to apply for the Claims Executive role at Marsh

We are seeking a talented individual to join our Risksmart Claims Team at Marsh Australia. This role will be based in the Sydney office. This is a hybrid role that has a requirement of working at least three days a week in the office.

As a Claims Executive in the Risksmart Claims Team, you are responsible for proactively managing a varied portfolio of strata and homeowner claims. There will also be some exposure to other lines of business such as healthcare and liability claims. You will oversee the entire claims process, delivering exceptional service, thoroughly evaluating claims to determine policy coverage, and skillfully negotiating favorable outcomes for insurer clients.

What you need to have:

  • Ideally 1-2 years of experience in insurance
  • Experience working to deadlines (including GICOP) and within SLA timeframes
  • Broad knowledge of insurance industry and claims processes
  • Excellent analytical skills
  • Strong organisational skills
  • Excellent written and verbal communication skills

What makes you stand out:

  • Advanced attention to detail
  • Ability to build a strong rapport and working relationships with stakeholders
  • Strong outcome focus
  • Ability to juggle multiple tasks and keep within timeframes to meet customer needs and satisfaction

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

About Marsh

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.


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