Venue Manager
6 days ago
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Do you lovelive music? The Brightside has been Brisbane's home of live music, good times, and community spirit for the past 11 years. With over 350 shows and events in the last 12 months alone and the announcementof anincredible new outdoor stage and entertainment precinct, we're looking for an experienced and passionate Venue Manager to lead us into our next era.
About the roleThe Venue Manager will oversee the day-to-day running of one of Brisbane's most iconic independent live music venues. This is a rare opportunity to play a pivotal role in shaping the guest experience and operations at a venue that hosts hundreds of shows and thousands of punters each year.
You'll manage a high-energy team across multiple bars and event spaces, ensuring The Brightside delivers exceptional hospitality and unforgettable live music experiences. Backed by the wider Happy Horsemen Group (operators of Black Bear Lodge, Blute's Bar, O'Skulligans, Shotkickers and more), you'll have strong internal support while enjoying the autonomy to make your mark.
Key responsibilities- Oversee daily operations across indoor and outdoor spaces
- Manage rosters and wage costs in line with budgets and forecasts
- Ensure compliance with Queensland liquor and licensing laws
- Drive service standards, guest experience, and venue presentation
- Work closely with our bookings team and venue GM aswell external promoters, agents, and bands to deliver seamless live shows
- Recruit, train, and develop a passionate, high-performing team
- Monitor financial and operational KPIs, including stock, COGs, and labour %
- Lead with energy, professionalism, and a love of music and hospitality
- 3–5 years' experience in a senior hospitality leadership role, ideally in high-volume bars or live music venues
- Strong operational and financial management skills
- Knowledge of RSA, licensing, and WHS compliance in Queensland
- Ability to thrive under pressure and make smart, strategic decisions as well as being solutions based
- Skilled communicator who can inspire teams and build great relationships with industry partners
- Tech-savvy with POS (Square), rostering (Deputy), and reporting systems
- Be part of Brisbane's most exciting live music upgrade with our new outdoor stage
- Work alongside a supportive, passionate leadership team within the Happy Horsemen Group
- Career growth opportunities across multiple venues in Brisbane and Melbourne
- Industry perks including staff discounts, free entry to shows, and team rewards
- A collaborative, fun, and music-driven culture where your contribution truly matters
The Brightside is more than a venue – it's a community hub. We're proud to champion Brisbane's live music scene, support emerging talent, and create a safe, inclusive space where everyone feels welcome. If you've got the drive, energy, and love for hospitality and live music, we'd love to hear from you.
Ready to take the stage? Apply now and help shape the next chapter of The Brightside.
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Your application will include the following questions:
- Which statement best describes your right to work in Australia?
- How many years' experience do you have as a venue manager?
- Do you hold a current Responsible Service of Alcohol (RSA) certificate?
- Do you have experience preparing work rosters?
- Have you worked in a role which requires a sound understanding of OH&S/WHS?
- How many years' experience do you have with forecasting for businesses?
- What's your expected annual base salary?
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