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Workers Compension Claims Officer

4 weeks ago

Adelaide, South Australia at Full time

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ASC is Australia's submarine company. We built the Royal Australian Navy's Collins Class submarines, sustain them, and are now delivering their Life of Type Extension to increase the boats' service lives. We have also been selected by the Australian Government to sustain and jointly build the nation's nuclear-powered submarines – the largest and most complex industrial undertaking in Australia's history.

Our work is interesting and meaningful, contributing directly to Australia's national security. We offer rewarding roles that provide the opportunity to grow your career, and the flexibility to balance life and work. A career at ASC is like no other, delivering a deeper purpose we can all be proud of.

About the Opportunity

Reporting to the Workers Compensation Manager, the Workers Compensation Claims Officer provides support and assistance to deliver effective claims management in accordance with the Return-to-Work Act (SA) 2014 and regulations, ASC policies and processes, and the code of conduct for self-insured employers.

This national role is based at ASC North and provides coverage across both Osborne, South Australia and ASC West in Henderson, Western Australia.

Responsibilities

  • Provide workers compensation advice and support across the business.
  • Liaise with production management, People & Culture, and health centres to ensure effective case management.
  • Assist the Workers Compensation Manager with day-to-day file management.
  • Respond to queries related to workers compensation matters.
  • Support the processing of claim determinations and account payments.
  • Communicate and coordinate with internal and external stakeholders to facilitate claims management.

About you

  • At least 2 years' experience in claims management. Experience in a self-insured employer in SA is highly desirable.
  • Knowledge of the Return-to-Work Act (SA) 2014, and Self Insurance requirements in South Australia and Workers Compensation and Injury Management Act (WA) 2023.
  • Ability to manage priorities and utilise time management skills to achieve objectives and manage workloads.
  • Demonstrated excellence in verbal and written communication, complemented by strong interpersonal and organisational leadership capabilities.
  • Strong attention to detail and focus on quality/accuracy and responsiveness.
  • Ability to engage with multiple stakeholders across the business.

This role requires a current National Police Check. Your eligibility for this role is dependent on you obtaining this clearance.

  • Unique and challenging work with a deeper purpose.
  • Flexibility over how, when and where you work for the best work/life balance.
  • Up to 10 days additional leave every year so you can rest and recharge.
  • Generous parental leave so you can give your family the focus it deserves.
  • Subsidised childcare to ease the financial pressure on your family.
  • Health and wellbeing initiatives so you can perform at your best at work.
  • Professional development opportunities to advance your career.
  • A diverse and supportive environment where you can thrive.
  • Discounts and exclusive offers from leading Australian brands to help you save.

Adelaide, South Australia (SA), combines cosmopolitan living with natural beauty, featuring picturesque hills, renowned wineries, and stunning coastlines. As a centre for innovation, SA offers careers in defence, space and advanced manufacturing. Celebrated for its Mediterranean climate and cultural richness, Adelaide provides excellent work-life balance. Explore world-class wineries, enjoy the vibrant food scene, and experience affordable, family-friendly living in a welcoming, community-oriented city.

About ASC

Established in 1985, ASC's 2500-plus staff offer a depth of submarine design, project management, supply chain, construction and engineering experience and expertise that is unparalleled in Australia's defence industry. The company's work on Australia's nuclear-powered submarine build and the Collins Class Life of Type Extension takes place in Osborne, South Australia, with sustainment shared across Osborne and Henderson, Western Australia. ASC also plays a leading role in training Royal Australian Navy submariners.

Apply today for a career with a deeper purpose.

Early applications are encouraged as shortlisting may commence immediately. Applicant enquiries can be directed to careers@asc.com.au

By applying to ASC, you agree to undergo workforce screening activities including, but not limited to: reference checks, a national police check, verification of working rights and qualifications, provision of 10 year address history, and a role-based, pre-employment medical assessment.

We value the unique contributions of all ASC employees. To ensure our products and culture reflect diverse perspectives and experiences, we strive to create an inclusive environment free from discrimination based on race, religion, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability. Please note that while we accept all applications, certain roles may have specific requirements that could limit eligibility based on national origin. Your information will be kept confidential in line with EEO guidelines.

For the best experience, we can provide accommodations or adjustments at any stage of the recruitment process. Please inform our Recruitment team during your conversation with them.

Unlock job insights

Salary match Number of applicants Skills match

Established in 1985, ASC is Australia's submarine company.

Our 1900-plus staff offer a depth of submarine design, construction, project management, supply chain, and engineering expertise unparalleled in Australia's defence industry.

We are the builder and sustainer of Australia's Collins Class submarines, and the Australian Government's choice to jointly build and sustain conventionally armed, nuclear-powered submarines in Australia.

We also have responsibility for delivering Australia's Collins Class submarines Life of Type Extension (LOTE) program and play a leading role in training Royal Australian Navy submariners.

Established in 1985, ASC is Australia's submarine company.

Our 1900-plus staff offer a depth of submarine design, construction, project management, supply chain, and engineering expertise unparalleled in Australia's defence industry.

We are the builder and sustainer of Australia's Collins Class submarines, and the Australian Government's choice to jointly build and sustain conventionally armed, nuclear-powered submarines in Australia.

We also have responsibility for delivering Australia's Collins Class submarines Life of Type Extension (LOTE) program and play a leading role in training Royal Australian Navy submariners.

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