eCommerce Manager

We seek only the best candidates who are passionate brand ambassadors and determined to contribute to our team's performance. We are always on the look-out for dedicated, fashion forward and like-minded individuals

Job no: 997351
Work type: Full-Time
Location: Melbourne - CBD & Inner
Categories: Digital

Country Road Group (CRG) is embarking on transformation to position itself for growth, leveraging our scale, capabilities and culture as a House of Brands. We are investing in new and existing capabilities and have a number of exciting opportunities available.

We have an exciting 12-month Fixed Term contract opportunity for an eCommerce Manager to be accountable for Trenery's Online Store P&L performance across all online channels and third-party marketplaces – by driving online sales and conversion performance for Trenery by ensuring accurate site merchandising and collaborating closely with Brand Marketing, Brand Buying, Digital Marketing, and Digital Product teams.

Additionally, P&L accountability includes realising trade and growth targets from digital products (such as mobile/app), through successful partnering with Digital Product teams. Likewise, trade outcomes and maximisation of growth potential from Digital Roadmap projects, programs and initiatives.

Key Accountabilities

• Work with Head of eCommerce and Brand Leaders to design and execute the brand eCommerce strategy.
• Drive sales and optimise site performance by improving conversion rates, profitability, and customer experience through content management, merchandising, and ongoing site enhancements, working closely with the Digital Product and Brand teams.
• Realise trade, and drive growth, outcomes of mobile/app adoption.
• Collaborate with Buyers and Marketing to align digital merchandising, pricing, promotions, and content with launch plans and brand guidelines.
• Maximise trade and growth across brand and third-party websites by partnering with Digital Product teams, focusing on mobile, personalization, search, merchandising, and fit tools.

Key Capabilities

• Extensive experience working as an eCommerce Manager in a retail organisation
• Exemplary understanding and knowledge of ecommerce operations and retail trading (technical, functional and strategic)
• A drive towards contributing towards retail excellence and digital growth
• Deep understanding of product and promotional content management within a large and complex eCommerce website
• Solid technical knowledge and experience across various web standards and knowledge of web accessibility, best-practice and current front-end trends
• Thorough understanding of web development & search engine optimisation (SEO) principles and practices at a code and content level
• Ability to convert conceptual idea into useful and functional designs knowledge of user-centred design methodologies
• Well-developed stakeholder relationship management, and collaboration competencies – across all levels of the organisation

Why work for CRG?

The Country Road Group is one of Australasia's largest Lifestyle Brand Houses comprising of iconic brands such as Country Road, POLITIX, Trenery, Witchery and MIMCO. Here are some of the great things we offer:

• Generous employee discounts across our House of Brands
• Seasonal clothing allowance
• An additional day of leave for your birthday
• An Industry leading Parental Leave Program
• Flexible working arrangements to support work/life balance
• Annual learning calendar to support the ongoing development of our team
• Support community partnerships across our Corporate Social Responsibility Program
• We are committed to operating ethically, sustainably, and responsibly.

About CRG

Country Road Group is Australia's largest Lifestyle Brand Houses comprising of iconic brands including Country Road, POLITIX, Trenery, Witchery and MIMCO. Our Values include being Customer Obsessed, Collaborative, Inspirational, Responsible and Dedicated to Quality. We are looking for highly motivated and passionate individuals to be part of the Group's evolution and support each brand to realise their full potential.

Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

Advertised: 31 Jan 2025 AUS Eastern Daylight Time
Applications close: 28 Feb 2025 AUS Eastern Daylight Time