Assistant Manager, NSW

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

As an Assistant Manager in our Team, you'll play a key role in helping clients to achieve their goals and aspirations while maintaining compliance objectives and supporting the Relationship Manager through credit assessments for Agribusiness customers.

Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.

Role Type: Permanent, Full Time (40hrs/week)
Role Location: 242 Pitt Street, Sydney or 186 Baylis Street Wagga Wagga, NSW

As an Assistant Manager, you will have the opportunity to:

• Maintain a well-managed portfolio compliant with all relevant policies and procedures.

• Maintain control of workflows across all compliance and customer fulfilment processes.

• Act in the best interest of the customer and apply a customer-centric approach.

• Proactively develop and maintain a detailed understanding of customer business and financial needs.

• Provide appropriate solutions towards account maintenance and simple customer requests.

• Support the management of a portfolio of Specialist customers.

• Collaborate with Product Partners and other stakeholders to fulfil customer needs.

To grow and be successful in the role, you will ideally bring the following:

• Customer solutioning: Supporting customers by understanding their needs and informing them about relevant products or services, and/or providing considered options that meet those needs.

• Credit Analysis: The ability to assess a customer's ability to fulfill their credit obligations, considering both qualitative and quantitative factors such as character, capital, capacity to repay, collateral (security), and conditions (the 5Cs of credit).

• Relationship management: Building, maintaining, and influencing relationships to achieve mutually beneficial outcomes.

• Compliance and policy management: Identifying and interpreting applicable laws, rules, codes, and standards to create and/or manage policies, processes, and procedures, including how these are organized, reviewed, and communicated.

• Ability to support credit approval activities with proficiency in credit assessment and management.
  

You're not expected to have 100% of these skills. At ANZ, a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organization where the different backgrounds, perspectives, and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an inquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 91313.

11/04/2025 , 11.59pm, (Melbourne Australia)