Guidance and Appeals Panel Support Officer

Join our team as a Guidance and Appeals Panel Support Officer

The Administrative Review Tribunal (ART) is currently seeking applications for a Guidance and Appeals Panel Support Officer, to join our collaborative and supportive team.

This ongoing hybrid position can be located in Adelaide, Brisbane, Canberra, Hobart, Melbourne, Sydney, Perth or Darwin.

Remuneration: The annual salary range for the position is APS4 - $76,887 – 83,480 p.a., plus a generous employer superannuation contribution of 15.4%.

About the Tribunal:

The Guidance and Appeals Panel (GAP), as part of the Administrative Review Tribunal, plays a crucial role in the Australian legal landscape, providing a process for individuals and organisations to seek an independent review of decisions made under a wide range of Commonwealth laws.

You can learn more about the Tribunal on the ART website.

What we offer:

• flexible working options, including flexi-time and remote working to support you with your commitments outside of work.
• competitive salary including generous superannuation employer contribution of 15.4%
• salary packaging options
• supportive career development opportunities
• access to holistic health and wellbeing programs support including Fitness Passport which provides discount to 350+ gyms, free annual influenza vaccinations and free eye tests
• generous leave allowances including Christmas to New Year office closure with no deduction from your leave balance
• Employee Assistance Program for you and your family
• positive and inclusive culture.

Read our Enterprise Agreement for more information about our terms and conditions of employment.

About the opportunity:

Reporting to the GAP Senior Support Officer, the GAP Support Officer is part of a small, geographically dispersed team who provide administrative and case management support to the GAP and GAP Registrar.

About you:

We are seeking a self-motivated individual who can work autonomously and who is adaptable and resilient to change. You will have a strong desire to learn new processes and it is critical that the successful candidate has exceptional attention to detail skills.

To be successful in this role you will have:

• Strong written and verbal communication skills, including the ability to effectively communicate with internal and external stakeholders.
• Well-developed liaison and interpersonal skills, including an ability to work effectively as part of a small team.
• Strong organisational skills, with the ability to manage multiple tasks and prioritise responsibilities effectively.
• Well-developed case management and editing skills
• Knowledge of, or the ability to quickly gain knowledge of, the ART's legislative and policy framework, caseload and operations, particularly those relating to the Guidance and Appeals Panel.

Desirable:

• Tertiary qualifications in a field of study that might demonstrate some or all of the required capabilities, OR relevant experience in a similar work environment, OR subject-matter expertise related to one or more of the ART's jurisdictions.

More information about this position, the scope of the role, duties and required capabilities and experience, is contained within the Position Description, which is linked below and available on our Career Opportunities page.

How to apply:

To be considered, all applications must be submitted online via the Career Opportunities page. Please click on the job title you are applying for. Please do not apply via SEEK Apply portal. Click Apply at the top of the page and follow the instructions on the online application.

Position Eligibility requirements:

• The Tribunal requires Australian Citizenship as a condition of engagement.
• All employees are required to undertake an Australian Federal Police Check and a Health Assessment.

Please submit a CV of no more than 4 pages and cover letter of no more than 2 pages addressing how you feel your experience matches the capabilities and experience of role, referring to the Position Description.

Applications close: Sunday 25th May 2025 at 11:45pm (AEST)

Should you wish to discuss this position, please contact:

Name: Ofa Collins

Title: Senior GAP Support Officer

Tel: 07 3052 3009

email: Ofa.Collins@art.gov.au

Please contact the Talent team on (02) 9276 5443 or recruitment@art.gov.au should you require assistance with accessing our website or with lodging your application.

We are a Circle Back Initiative Employer and commit to responding to every applicant.

Please note a merit list/pool may be created to fill future like vacancies. Suitable candidates on this merit list/pool may be contacted in relation to identical or similar non-ongoing and ongoing roles in the Tribunal, or the broader APS, within 18 months from the original advertised date in gazettal.

The Administrative Review Tribunal is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We encourage and welcome applications from people with disability, Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds, all genders, LGBTQI+ community and mature age people. If you have any support or access requirements, we encourage you to advise us if invited to interview.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability