Retail: Customer Service

2 weeks ago

Mount Gambier, South Australia Telstra Full time

Join or sign in to apply for the Telstra Retail: Customer Service & Sales Consultant role at Telstra.

Overview

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.

Every day is different. A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter. You will be continually trained on the latest cutting-edge tech and gadgets, with your knowledge and consultative service helping you support and solve for customers.

What you'll do
  • Build connections with a variety of new and existing customers
  • Develop customised solutions for customers
  • Strive to reach (and exceed) sales targets and KPIs
  • Learn and grow within the role and beyond
  • Maintain a positive, resilient approach to customer service in a busy environment
  • Experience in a customer-facing role
Benefits
  • 30% off Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • Flexible, inclusive parental leave
  • Unlimited access to 17,000 learning programs
  • Monthly performance rewards and recognition programs
  • Benefits Your Way - Telstra
Locations & employment types
  • Locations: currently hiring across Kadina; Port Pirie (Centro Shopping Centre); Whyalla; Mt Gambier
  • Casual, Part-Time and Full-Time roles available
  • Store hours vary — search your store
Is it you we're looking for?
  • The ability to easily build a connection with a variety of customers
  • An appetite to quickly develop customised solutions for customers
  • A drive to reach and exceed sales targets and KPIs
  • A willingness to learn and grow within the role
  • A positive and resilient approach to customer service in a busy environment
  • Experience in a customer-facing role
Application process

Hit Apply now. After you've submitted your application, an assessment supported by Hire Vue will follow. Please watch for their email to move things along.

We work flexibly at Telstra and welcome discussions about what flexibility means to you. When you apply, you can share your pronouns and any reasonable adjustments needed to participate equitably during the recruitment process.

EEO & culture

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because diversity strengthens our team and enriches our work. We have zero tolerance for harassment and prioritize a safe workplace where everyone can thrive.


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