Cafe Manager

4 weeks ago

Adelaide, South Australia Everi Pty Full time

Position Summary:

The Assistant Venue Manager plays a key leadership role in supporting the smooth and efficient operation of Rita's Bar & Restaurant. Working closely with the Venue Manager, this position ensures high service standards are upheld across both front and back of house operations. The Assistant Venue Manager is a hands-on leader who provides team supervision, operational oversight, and contributes to the venue's financial, marketing, and community initiatives. The role requires adaptability, strong interpersonal skills, and a commitment to excellence in hospitality.

Key Responsibilities:

Operations Management


• Assist in managing daily operations, ensuring smooth transitions between shifts.


• Supervise front and back of house to maintain consistency, cleanliness, and operational efficiency.


• Respond to and resolve any day-to-day operational issues promptly.


• Maintain compliance with health, safety, and licensing requirements.

Team Leadership & Training


• Support the Venue Manager in staffing, rostering, and supervising team performance.


• Mentor and train new and existing staff to uphold service and quality standards.


• Foster a collaborative, respectful, and motivated team environment.

Customer Service


• Lead by example to deliver high-quality, customer-focused service.


• Address customer feedback or concerns with professionalism and care.


• Maintain a welcoming atmosphere in line with the brand and values of Rita's Bar & Restaurant.

Inventory & Financial Support


• Monitor stock levels and coordinate inventory management, including ordering and receiving.


• Assist with stocktakes and cost control measures.


• Support basic financial tasks including daily cash handling, reconciliations, and reporting.

Events & Marketing


• Assist with the planning and delivery of in-house events and functions.


• Coordinate with marketing initiatives, including promotions, social media, and local outreach.


• Build positive relationships with the local community and contribute to venue exposure.

Acting in Management Role


• Step into the Venue Manager's role during periods of absence.


• Make sound operational decisions in alignment with venue policies and goals.

Key Skills & Attributes:


• Strong leadership and communication skills


• Experience in hospitality management (front and/or back of house)


• Customer-focused with a proactive and positive attitude


• Ability to multitask in a fast-paced environment


• Sound knowledge of food and beverage operations


• Experience with inventory and staff scheduling systems


• High level of professionalism, reliability, and initiative

Qualifications & Experience:


• Relevant qualification of at least Advanced Diploma level


• Minimum 2–3 years in a hospitality supervisory or assistant management role


• RSA and Food Safety Supervisor certification (or willingness to obtain)


• Bar and restaurant operations knowledge essential


• Event coordination and marketing experience desirable

Working Conditions:


• Flexible hours including nights, weekends, and public holidays


• On-your-feet role requiring active engagement in all service areas


• Hands-on leadership across a dynamic hospitality environment

Salary - $90,000 p.a. plus Super

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