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Security and Loss Prevention Manager, Loss Prevention
1 month ago
This is a key leadership position within the Amazon Loss Prevention Team. If you are curious and want to challenge your conventional view of an LP role in a very different space, this role within Amazon will provide that challenge.
The Security and Loss Prevention Manager leads the effort to efficiently and effectively provide security services and asset protection in a designated area of responsibility. This role allows you to work through root cause analysis, effect change in your area of responsibility and the network, and challenge the status quo.
This leader fosters an environment of inclusion and diversity. They report to the Cluster Loss Prevention Manager responsible for their area and aid them in supporting operational teams in addition to other cross-functional teams throughout the organization.
Main Responsibilities- Engage with business partners to equip them with knowledge to identify leading indicators of Loss Prevention risk and educate them on the appropriate escalation path.
- Act as the subject matter expert for internal and external partners, identifying and implementing security best practices.
- Assist with investigations of internal and external theft and fraud, and conduct interviews when necessary.
- Use data analysis to identify inventory defects and create strategic plans to mitigate losses.
- Enhance, track, and report on metrics to achieve desired outcomes in a timely manner.
- Drive process enhancement and increase efficiency through continuous improvement.
- Develop business cases using data collection from multiple sites; conduct analysis generating strategic and tactical interpretations.
- Educate team members on Amazon, Global Security Operations, and Loss Prevention vision and values to align performance with internal and external partners.
- Inspire performance excellence among all security services team members and third-party vendors.
- Recruit, hire, develop, and retain candidates who raise the performance bar of the security services organization.
- Manage incident response planning, implementation, execution, and management.
- Address loss mitigation, physical security considerations, and potential and actual workplace violence incidents per policy.
- This role covers a 24/7 operation requiring flexibility to work all shifts, including nights, weekends, and holidays.
- Work in an industrial environment requiring walking up to 5km a day and the ability to lift up to 10kgs.
- Bachelor's Degree
- 2+ years of experience in law enforcement, loss prevention, risk management, supply chain management, or related field
- 2+ years data collection experience with root cause analysis
- 2+ years people management experience
- Previous experience assisting with investigations
- 1+ year experience with MS Office Professional Suite, including intermediate knowledge of Excel
- Experience with databases such as SQL, MYSQL, Access, Exception Based Reporting, etc.
- Experience with security equipment such as intrusion detection devices, access control systems, and video review systems
- Experience with various business types such as logistics, warehouse, distribution center, multi-site loss management
- Interviewing and Interrogation experience
- Workplace Violence and/or Business Continuity experience
