Designer (UX/UI + Service Design)

3 weeks ago

Sydney, New South Wales, Australia GADALI Group Full time
Overview

This range is provided by GADALI Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$120,000.00/yr - A$140,000.00/yr

We're looking for a Service & Experience Designer who can turn complex challenges into simple, powerful solutions.

Sydney | On-site | Permanent, Full-time

AU $120,000 – 140,000 + super

About the Role

We're looking for a Service & Experience Designer to co-design digital and AI solutions live with clients. You'll capture complex challenges in workshops, map customer journeys, and translate them into wireframes, prototypes, and proof-of-concepts (PoCs).

This is a hands-on, client-facing role where you'll work directly with executives, frontline staff, and our consulting team to create clarity and impact in every engagement.

What You'll Do
  • Lead co-design workshops and journey mapping with clients
  • Capture solution ideas visually and translate them into wireframes and prototypes in Figma
  • Add light UI polish to make concepts engaging and usable
  • Structure designs so they can be built into Microsoft PoCs
  • Collaborate with facilitators, consultants, and developers
  • Contribute to reusable templates and design toolkits
What We're Looking For
  • 5–10+ years in service design and/or UX design
  • Confident running live workshops and whiteboarding sessions
  • Familiarity with Microsoft Power Platform, Copilot Studio, Azure AI
  • Excellent storytelling and communication skills with executives + frontline
Why Join Gadali?
  • Shape cutting-edge AI and digital transformation projects
  • Be part of a purpose-driven, Indigenous-founded consultancy
  • Work directly with enterprise, public, and nonprofit clients
  • On-site Sydney role with client-facing impact
  • Collaborate closely with Microsoft and leading partners

Apply now to design solutions that matter — turning big ideas into prototypes that transform organisations and empower communities.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Design, Art/Creative, and Information Technology
  • Industries IT Services and IT Consulting and Business Consulting and Services

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