Sales Operations Lead, APAC Sales

4 weeks ago

Sydney, New South Wales, Australia Uber Full time
Overview

Sales Operations Lead, APAC Sales at Uber

Join to apply for the Sales Operations Lead, APAC Sales role at Uber.

#GreatMindsDon'tThinkAlike Uber values diversity and encourages everyone to voice their thoughts. We provide an open culture where each individual can contribute a unique perspective.

About The Team

The APAC Delivery team drives growth across markets including Japan, Taiwan, Australia, New Zealand, and Sri Lanka. We focus on high-impact strategies and scalable operations that connect eaters with merchants and delivery partners, while solving region-specific operational challenges.

About The Role

We are seeking an experienced and highly motivated individual to join our APAC Delivery Commercial Operations team as a Sales Operations Lead for new business sales. This role partners closely with the Head of Acquisition for APAC, supporting the performance of a large, distributed team of Account Executives and Sales Managers responsible for onboarding new merchants across the region. You will help solve high-impact challenges, accelerate sales performance, and shape the operating model across key markets such as Japan, Taiwan, Australia, New Zealand, and Sri Lanka. This position requires a commercial operator with deep sales operations expertise, sharp analytical thinking, and a passion for operational excellence.

Your Impact In Role

  • Lead the design and execution of a regional go-to-market plan for new merchant acquisition, including project milestones, workflows, and ownership.
  • Create consistent reporting and visibility across the sales funnel to identify bottlenecks and drive improvements in performance.
  • Optimise sales team structure, territory design, and engagement rules to ensure efficiency and clarity across acquisition channels.
  • Design scalable incentive schemes and onboarding experiences that improve productivity and alignment across the sales organisation.
  • Collaborate cross-functionally with Sales, Strategy, Operations, HR, and Legal teams to ensure compliant and coordinated delivery of acquisition initiatives.

The experience you'll bring

  • Proven success in leading high-impact commercial or sales operations initiatives in a fast-paced environment.
  • Strong data analysis and reporting capabilities, with the ability to turn insights into strategic action.
  • A track record of driving improvements across sales processes, organisational design, or incentive programmes.
  • Excellent stakeholder management and communication skills, with experience working across regional and functional teams.
  • Comfort operating independently in ambiguous situations, with a proactive, solutions-oriented mindset.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Management and Manufacturing
Industries
  • Internet Marketplace Platforms

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