BizOps Engineer

We are seeking passionate and talented professionals who share our vision of delivering seamless, innovative, and fast-paced solutions to meet our customers' needs.

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Through secure data, strategic partnerships, and innovative solutions, we help individuals, financial institutions, governments, and businesses realise their greatest potential.
At Mastercard, our Decency Quotient (DQ) drives everything we do inside and outside of our company. With connections across 210+ countries and territories, we are building a more sustainable world that unlocks priceless possibilities for all.

About the Mastercard Launch Program

The Mastercard Launch Program is designed for early-career talent, offering an 18-month immersive experience to develop skills, gain cross-functional exposure, and work on impactful projects. Participants will be assigned to a business unit, receive hands-on mentorship, and grow through meaningful contributions.

Business Unit Overview

The APEMEA (Asia Pacific, Europe, Middle East, and Africa) team is responsible for customer-facing activities across these regions, driving business strategy, sales, business development, and product management. Our goal is to execute business strategies effectively while expanding and diversifying our product offerings to better serve our customers.

Your Role as an Associate Analyst:

In this role, you will:

• Analyse Market & Customer Data – Leverage data tools to extract insights that drive strategic decisions.
• Engage with Clients – Build strong relationships with clients to understand their business needs and identify solutions.
• Collaborate Across Teams – Work with diverse stakeholders across different areas of the organisation and quickly gain exposure to business development, account management & product management.
• Grow with Mentorship & Training – Receive structured learning opportunities and hands-on coaching.
• Make an Immediate Impact – Take on meaningful responsibilities that contribute to business success from the get-go.

Career Tracks:

We are hiring for three career tracks. When applying, please indicate your first and second preference. While your primary track determines your focus, we encourage cross-functional collaboration.

1. Sales & Business Development
Our Business Development & Account Management Teams focus on attracting new clients and managing ongoing customer relationships. As the frontline of customer engagement, the team provides strategic insights and collaborates with internal stakeholders to ensure client satisfaction. By maintaining strong relationships and understanding customer needs, the team helps drive Mastercard's growth and market presence.

2. Product Management & Solutions
Our Product Management & Solutions teams are responsible for developing tailored product solutions that meet client needs. This involves optimizing Mastercard's product offerings, refining go-to-market strategies and ensuring continuous innovation. Working closely with Account Management, the team helps clients maximize the value of Mastercard's solutions, enabling them to achieve their business goals.

3. Delivery & Implementation (Technology Account Management)
The Technology Account Management team oversees the technology and operational relationships with key customers. Acting as the primary liaison between clients and internal delivery teams, they ensure seamless service delivery and customer satisfaction. By understanding each customer's infrastructure and identifying opportunities for process improvement, the team drives strategic growth and operational excellence.

What we look for

We seek passionate and talented individuals who embody the following core competencies:

• Passion – Takes initiative, embraces responsibility, and takes pride in delivering high-quality results and impactful recommendations.
• Analytical Excellence – Demonstrates strong problem-solving abilities and quantitative skills to drive data-informed decisions.
• Business Acumen – Shows a keen interest in the business world and an intuitive understanding of how companies make strategic decisions.
• Growth Mindset – Eager to learn and develop quickly through Mastercard's structured training programs and hands-on experiences.
• Collaboration – Thrives in a team environment, contributing to outstanding results with a proactive and solutions-oriented approach.
• Integrity – Upholds Mastercard's values of honesty and accountability, with a commitment to learning from challenges and mistakes.
• Diverse Perspective – Brings unique skills, viewpoints, and approaches to every engagement, driving innovation and inclusivity.
• Effective Communication – Excels in both written and verbal communication, with demonstrated leadership and influence.

Qualifications:

• Undergraduate or Master's degree (graduating in July 2026 - Feb 2027)
• Able to start work on 2 Feb 2027 (Start Dates are fixed)
• Strong academic track record.
• Proven leadership experience (work, extracurricular, or community).
• Ability to communicate complex ideas – both verbally and in writing – clearly in English.
• Exceptional analytical and quantitative problem-solving skills
• Must have full working rights in Australia (PR or Citizen of AUS/NZ). Note: Mastercard Australia cannot sponsor work visas.

Next Steps:

In your cover letter, please indicate your first and second track preference. This information will be leveraged to best match applicants with their desired tracks.

Track placement will indicate the types of projects where you will spend the majority of your time, however, we encourage and enable working across tracks to allow team members to acquire a diverse set of skills and experiences.

#J-18808-Ljbffr

---