Seasonal Retail Team Member

3 weeks ago

Gold Coast, Queensland, Australia City Beach Full time
Overview

Seasonal Retail Team Member - Helensvale at City Beach. Join to apply for the Seasonal Retail Team Member - Helensvale role at City Beach. City Beach values our people, with emphasis on individuality, teamwork, authenticity, adaptability, and a desire to exceed expectations. We stock brands across surf, skate, streetwear, and fashion. Our stores connect customers to events, influencers, and trends, enabling them to live life on their terms.

The role is a seasonal Christmas period position focused on delivering an exceptional and memorable customer experience through product knowledge, service, and solution finding. You will keep the shopfloor neat, ensure stock and promotions are ready, and help create a shoppable environment.

What you'll be doing
  • Providing a superior customer experience for each person who walks through our store.
  • Ensuring our stores are open and ready to be shopped by our customers.
  • Managing the movement of stock, optimising sales, filing and tidying the shopfloor and getting the store set up for promotions and sales.
  • Working with the store team to maintain high standards of store presentation.
  • Demonstrating strong product knowledge and researching and describing product features and benefits.
  • Recommending, selecting, and helping locate product based on customer needs or desires.
  • Supporting the store leadership team with assigned tasks in line with departmental expectations.
  • Reporting safety hazards or concerns to management to ensure the store is a safe place to work and shop.
What we're looking for
  • Previous experience in a customer-service role is desirable.
  • A strong focus on delivering outstanding customer service.
  • The ability to work in a fast-paced environment and multi-task to assist multiple customers.
  • Energetic and enthusiastic approach to store operations with a personable demeanor.
The benefits
  • 30% team member discount for you, your friends and family.
  • Discounts on products and memberships through partnerships, including access to a free Employee Assistance Program and gym memberships (Goodlife, Fitness First).
  • Discounts at Studio Pilates and City Cave and up to 15% off at Strike Bowling & Holey Moley.
  • Opportunities for career progression within Stores, Head Office, or Distribution Centre.
  • In-store competitions and sales incentives.
  • Gift cards for major milestones and yearly anniversary certificates.

City Beach appreciates the value of a diverse workforce and is committed to building an environment that respects, celebrates, and empowers individual differences. Everyone is treated with dignity and respect.

Seniority level
  • Entry level
Employment type
  • Temporary
Job function
  • Sales and Business Development
Industries
  • Retail

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