Customer Service Team Member

2 weeks ago

Perth, Western Australia Hydraulink Australia Full time
Overview

Customer Service Team Member at Hydraulink Australia – Hydraulink Australia, Location: Canning Vale Branch. Job type: Permanent - Full Time. Posted: 19/08/2025. Closing Date: 21/09/2025.

This role is focused on delivering excellent customer service, learning about Hydraulink's business and hydraulics, and supporting the flow of products from Inwards Goods to Dispatch to ensure the right product is in the right place at the right time.

About the role

We are on the lookout for a Customer Service superstar to join our friendly team. Hydraulink is not your average company… and this is not your routine customer service job. You will get the opportunity to learn all about our business and start a learning pathway with potential progression, for example to Mobile Service Technician or Area Sales Manager. You will help the team ensure the best possible flow of product from Inwards Goods to Dispatch.

What You Will Do
  • Answer incoming calls promptly and respond to customer enquiries
  • Provide customers with accurate information
  • Process sales orders into Pronto
  • Generate quotes as requested
  • Manage customer expectations with lead times and any delays or problems with orders
What We Offer
  • Career progression opportunities
  • Full training
  • A fun, supportive team environment
About The Person

Previous customer service or purchasing experience is useful, but enthusiasm, a can-do attitude and being a great team player are more important. If you have a great attitude and a desire to learn, we can train you.

Ideally, We Are Looking For Someone With
  • Excellent communication skills
  • Knowledge of hydraulics or hoses and fittings is highly regarded (but not essential)
  • High attention to detail
  • Ability to work autonomously and as part of an effective team
  • Ability to complete tasks accurately and efficiently
  • Ability to work well under pressure and meet deadlines
  • Experience with Pronto is highly regarded
About The Company

Hydraulink is a leading multinational hose and fittings brand with a large network in Australia, New Zealand and Asia Pacific. The company values work/life balance and is essential services. Applicants must have residency or valid working rights and a current driver's license. A pre-employment medical (including drug & alcohol screen) may be required.

Check us out at www.hydraulink.com

Application and Next Steps

Please apply through the standard application process. Note: Some sections such as login prompts in the original content have been removed to provide a clean, accessible job description while preserving the core information.

Locations currently listed for related roles include Gosnells, Perth, Murdoch, Osborne Park, Beckenham, Belmont, Beckenham, North Perth, Perth Airport, Joondalup, Subiaco, Melville and other WA locations, as applicable.


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