Cloud Platform Principal Officer

Overview

Join to apply for the Cloud Platform Principal Officer role at NSW Department of Customer Service.

Salary and pay range

This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$149,739.00/yr - A$173,174.00/yr

Clerk Grade: DCS Clerk Grade 11/12 ($149,739 - $173,174 base + super)

Role: Cloud Platform Principal Officer

Employment Type: Temporary opportunity, duration 24 months

Location: Sydney CBD, flexible working arrangements available

This role sits within the Systems Capability Directorate of Government Technology Platforms.

About the team

You will join a dedicated team of Data Engineers driving a critical data migration initiative as part of a high-impact enterprise program. Collaborating closely with key stakeholders, this team plays a pivotal role in ensuring the success of the program.

Your day-to-day

• Create, manage, and maintain SQL Server and Azure SQL databases.
• Implement database backup and recovery strategies.
• Set up Azure Infrastructure configure components.
• Manage Azure resources, including virtual machines, storage accounts, and networking.
• Identify and configure network requirements for database connectivity.
• Ensure secure and efficient data transfer between on-premises and cloud environments.
• Set up and manage Azure Data Factory pipelines for data integration and transformation.
• Monitor and troubleshoot ADF pipelines to ensure smooth data flow.
• Performance Monitoring and Issue Resolution.
• Identify performance issues in databases and Azure infrastructure.
• Support the developer by optimising the SQL queries.
• Implement solutions to resolve performance bottlenecks.
• Regularly review and optimize system performance.

To be successful in this role you will demonstrate:

• Extensive experience with Azure infrastructure and services.
• In-depth knowledge of Azure SQL Managed Instance
• Experience in managing Azure Virtual Machines.
• Experience in Azure Role-Based Access Control (RBAC).
• Experience in managing Azure Resource Groups.
• Experience with Azure Key Vault.
• Experience with Azure DevOps for CI/CD pipelines and code management.
• Understanding of Azure network components for server connectivity.
• Proficiency in Microsoft SQL Server and SQL Server Integration Services (SSIS).
• Understanding of data security best practices.
• Ability to implement security measures during data migration.
• Knowledge of database management and optimization techniques.
• Ability to work with multiple data source types and different kinds of database.
• Ability to back up and restore databases.
• Ability to import data from various sources.
• Strong problem-solving abilities.
• Ability to analyse and resolve performance issues.
• Experience with data analysis and validation.
• Effective communication with team members and stakeholders.
• Ability to document processes and create detailed reports.

Salary Grade 11/12, with the base salary for this role starting at 149,739 base plus superannuation

For enquiries relating to recruitment please contact Swathy Mohan via swathy.mohan2@customerservice.nsw.gov.au.

For enquiries relating to role description please contact praveen.prabhu@customerservice.nsw.gov.au

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Friday 22 August 2025 at 9:59 AM

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact swathy.mohan2@customerservice.nsw.gov.au or 02 9494 8351.

For more information, please visit Information on some of the different types of disabilities; Information on adjustments available for the recruitment process

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology
• Technology, Information and Internet

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