Resident Engineer

3 weeks ago

Canberra, ACT, Australia Saddleback Solutions Full time

About Us:

Saddleback Solutions offers Consultancy and Professional Services to our Partners and Clients. We partner with Palo Alto Networks, Juniper Networks, and Arista worldwide, and we indirectly partner with AWS, so there are always lots of varying opportunities that come up.

We have long-standing and close relationships with our consultants and our partners so we can represent you fully. We offer free training for all our consultants should they wish to expand their knowledge and profiles while with us.

We have an education services arm also, so our consultants, once qualified, can also offer their services running workshops or boot camps between projects or even full-time.

We will support you the best way we know how.

The Role

  • Build custom security policies and application signatures for unique client environments.
  • Consult and guide customers on security standard best practices methodologies and act as trusted advisor for clients on behalf of Palo Alto Networks.
  • Analyze logs and events from the solution and supply threat analysis reports, providing input and direction as applicable.
  • Work proactively with our Technical Assistance Center to troubleshoot and diagnose cases as escalations arise.
  • Mitigate web-based threats in a timely manner.
  • Maintain the implemented solution and provide mentorship on code upgrades, changes to the platform, and new technology developments.
  • Work with the sales account team to help formulate a technical strategy to address customer business needs.
  • Support direct manager in managing business needs through weekly reports and Quarterly Business Reviews.
  • Engage with the account team to allow them to clearly understand the customer business & technical requirements as you learn through active engagement with the client.

Ideal Profile

  • Experience with Network Security Firewall solutions and technologies (Palo Alto Networks, Juniper Networks, Fortinet, and/or Cisco).
  • Experience leading security solutions in large environments.
  • Deep understanding of different security threats, internet protocols, and applications.
  • Detailed technical experience in the installation, configuration, and operation of high-end firewall appliances, ideally our products.
  • Strong TCP/IP networking skills.
  • Can effectively handle many different tasks at a time.
  • Extensive background in internetworking, LAN, and WAN technologies required.
  • Excellent written and verbal communication skills, with confirmed ability to communicate to senior leaders and technical peers.
  • Project leadership experience; ability to drive organizations and resources to complete required tasks in service of end goals.

What's on Offer?

  • Work with Palo Alto Networks, the global top cybersecurity company.
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