Mental Health Support Officer

4 weeks ago


Toowoomba, Queensland, Australia Queensland Corrective Services Full time

The Mental Health Support Officer is responsible for providing a range of welfare and psychosocial support and services that promote the mental health, well-being, and safety of adults accommodated in correctional centres.

The Mental Health Support Officer works closely with other Mental Health professionals to support the effective delivery of mental health and well-being assessment and intervention.

  • Triage welfare support requests aimed to improve mental health and wellbeing.
  • Work closely and provide support to other health professionals within a multidisciplinary team who deliver mental health treatment, therapeutic activities, and group activities
  • Assist in coordination of brief interventions, therapeutic activities and mental health screening.
  • Support in the coordination the delivery of disability services and coordination of related activities
  • Receive, respond and coordinate responses for service from prisoners and other stakeholders
  • Refer individuals for further assessment and interventions and coordinate group based wellbeing programs.
  • Work effectively in a multidisciplinary team, provide mentoring and support for less experienced staff, as well as work independently as required.
  • Establish key communication processes to coordinate links between the multidisciplinary mental health team and other internal business units to ensure appropriate services and support are provided.
  • Establish effective working relationships with internal stakeholders, other government departments and external service providers to support welfare and psychosocial needs of individuals.
  • Support the effective functioning of the mental health services team, including coordination, scheduling and reporting as required.
  • Monitor service delivery and assist in reporting and data analysis
  • Actively participate in supervision and ongoing professional development
  • Maintains up to date and accurate records and carry out administrative duties as requested
  • Ensure the security and confidentiality of QCS property and information

Applications to remain current for 12 months.

Job Ad Reference: QLD/640234/25

Closing Date: Friday, 27 th June, 2025

Occupational group Administration
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