Sr. Availability Engineer

3 days ago

Sydney, New South Wales, Australia Amazon Web Services (AWS) Full time
Overview

Senior Data Center Infrastructure Availability Engineer role at AWS. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We work on challenging problems with thousands of variables impacting the supply chain, and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate across AWS to deliver high safety and security standards while providing capacity at the lowest possible cost, and you'll experience an inclusive culture that empowers you to own ideas to completion.

Responsibilities
  • Develop global lessons-learned strategies through incident management processes, including emergency (FOC) calls participation, 48-hour report contribution, and implementation of lessons learned using the 5 whys methodology.
  • Review and technically inspect Root Cause Analysis (RCA) and lead discussions for corrective actions related to site/equipment failures. Support operational issue escalations including some on-call event support.
  • Contribute to regular Colocation availability reporting for Senior Leadership.
  • Define corrective global program implementation through strategic action plans, workflow development, and mentoring of regional teams.
  • Provide strategic technical direction for the SPOF (Single Point of Failure) program, including availability strategies, approval of remediation designs, and global Risk Reduction Library.
  • Participate in Infra Project reviews and approvals (CIMAP/HIMAPS) including deviation endorsement and documentation review.
  • Handle technical escalations on first-of-a-kind design features, projects, and product deployments. Provide strategic availability recommendations for sites globally.
  • Drive process improvement initiatives, including Colo Regional Engineering training and mentoring activities, and contribute to Infrastructure Risk Prioritization Scoring.
  • Travel ~25% internationally.
Basic Qualifications
  • 3+ years experience in infrastructure and availability engineering in data centers
  • 3+ years experience in incident management and problem-solving, risk assessment and mitigation
  • Experience with end-to-end project delivery, preferably in large colocation infrastructure projects
  • Experience developing and presenting business case analysis to senior leadership
Preferred Qualifications
  • Bachelor's Degree in Engineering
  • Experience working with large global data center providers in multiple regions
  • Knowledge of local building codes and safety regulations in multiple jurisdictions
  • Proven track record in creating and releasing high-quality, consistent documentation for risk reduction strategies
  • Deep knowledge of critical data center equipment (Generators, UPS, Switchgear, Transformers, Power Feeders, Chillers, Plumbing, Fire Detection/Suppression, AHUs/CRAC, CRAH, etc.)
EEO and Inclusion

Amazon is an equal opportunity employer and does not discriminate on protected status. If you need a workplace accommodation during the application process, please visit the accommodations page for more information.

Job ID: A3066992


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