DIDO FT Reservationist pref with RMS Booking Experience

1 week ago


Mackay, Queensland, Australia Sirrom Corp. Full time

SIRROM, a trusted industry leader and provider with 50 years in Life Support and Facilities Management, is expanding We excel in delivering exceptional food and service across all conditions and locations. As we grow, we're looking for passionate professionals to join our dynamic team in workforce villages across QLD & NSW.

If you're ready to make a difference and be part of a company with a rich legacy of excellence, we want to hear from you

The Role
  1. Proven experience in:
  2. Reservationist/ Administration preferably with strong RMS Booking System Experience or similar
  3. Handle incoming reservation requests via phone, email and online booking systems
  4. Accurately enter and update reservation requests in the system
  5. Respond to customer queries and resolve any issues or concerns promptly
  6. Generate daily, weekly and monthly client reports
  7. Assist in developing and implementing processes to meet clients' needs
  8. Experience in Group Bookings & overbooking management
  9. Hands on dynamic team player that is willing to assist Housekeeping, Kitchen or Bar Experience with QLD RSA
  10. Great time management & organization with ability to think on your feet
We're Looking For Candidates With
  1. Min 2 years in Fast-paced Front Office Environment with Experience in Group Bookings
  2. Ability to work independently without supervision.
  3. Maintain Up To Date knowledge of our villages and services
  4. Excellent problem-solving skills and ability to stay calm under pressure
  5. Friendly and considerate attitude to promote a positive work environment
  6. Availability to work on a 14/7 roster cycle (14 days on, 7 days off).
  7. Willing to work 10-12 hour shifts each day on rotating roster.
  8. Ability to travel into/out from site at own expense
To be considered, you must have or be willing to obtain:
  1. Must have an Open Driver's License
  2. Ability to pass a pre-employment medical and drug screen.
  3. Have a recent National Police Check (within 1 month).
  4. Unrestricted work rights in Australia.
  5. Have a current Food Safety Certificate or willing to complete our free online food safety certificate
  6. Preferably a current QLD Responsible Service of Alcohol (RSA) or willing to obtain your own

One of SIRROM's goals for 2025 is to expand our Facilities Management network by hiring dynamic, talented and passionate new team members who can bring real value as we grow.

Does this sound like you? If so, now is the perfect time to send your resume at Recruitment@sirromcorp.com or call us at 07 3199 8500 and join us on our journey to success

We appreciate all applications, but only shortlisted candidates will be contacted. All shortlisted applicants must attend a face-to-face or online interview and pass a pre-employment medical, including drug and alcohol testing.

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