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eCommerce Acceleration Manager

4 weeks ago

Melbourne, Victoria, Australia Mars, Incorporated and its Affiliates Full time

Job Description:

Mars has an exciting opportunity for an eCommerce Acceleration Manager to join our Royal Canin (RC) Segment. Reporting to the Pet Specialty Retail Director, this role will lead and play a vital role in RC ANZ's eCommerce acceleration journey. The role will essentially inform, shape and lead the RC approach to all eCommerce priorities. Specifically, the role will proactively prioritize its body of work, deliver results, upskill teams and share knowledge with others to provide context and build RC's capability in a complex practice.

What would be your key responsibilities?

  1. Develop and execute multifaceted strategies to deliver commercial and branded objectives in partnership with leading retailers via their eCommerce initiatives.
  2. Optimize online channel commercial performance; fortifying sustainable relationships with key omni and pure player retailers.
  3. Undertake analysis and build efficiencies to maximise the investment and drive ROI across this emerging media channel.
  4. Influence across multiple internal (Key Account Managers, Customer Marketing Managers, Brand & Pet Owner, Finance and Supply) and external stakeholders (customers and retail partners).
  5. Ensure delivery of RC ANZ's Digital Commerce revenue commitments and growth targets, partnering with finance on tracking and forecasting and identifying digital revenue.
  6. Partner with the global digital commerce community and leadership to leverage expertise, insights, skills, resources, and relationships for the benefit of the Australian market.

What are we looking for in candidates?

  1. Extensive experience (approx. 5+ years) in front-line E-commerce required. Preferably gained in Pet Specialty retail, however other FMCG and Consumer Goods channels considered.
  2. Demonstrated understanding of digital technologies, analytics, and data.
  3. Experience in successfully delivering complex projects as a Project Manager.
  4. Extensive experience that shows success in navigating complex cross-functional environments and influencing multiple stakeholders at all levels.

What can you expect from Royal Canin?

  1. Join a purpose-driven company in developing and executing commercial strategies to promote the brand and specific products on retailer eCommerce platforms during an exciting period of growth, with premium brands recommended by animal health professionals.
  2. Individualised career progression with a focus on you and your career goals. Best-in-class learning and development support from day one, including access to our in-house Mars University.
  3. A culture that is collaborative, dynamic, supportive, and fun.
  4. A company truly passionate about the health of pets, people, and the planet with opportunities to support our community partners, including the RSPCA and Seeing Eye Dogs Australia and Blind & Low Vision Guide Dogs in New Zealand.
  5. Your loved ones matter, including your pets. We provide complimentary Royal Canin pet food for your cat or dog. Dogs are also welcome in our offices.

For internal candidates only: this is a T2 role

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

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