Accounts Receivable Officer

3 weeks ago

Sydney, New South Wales, Australia JACOBS DOUWE EGBERTS Full time

We are looking for an experienced and proactive Accounts Receivable Officer, or as we like to call you an AR Control Specialist, to manage the accounts receivable process for our Out of Home accounts. You will be responsible for negotiations, aged debt collections, and managing a high level of invoices meticulously, with the ability to problem solve creatively. This is a full-time position based in our North Sydney head office working Monday to Friday with flexible starting times and hybrid working.
Are you up for this challenge?

In this role, you will:

  • Manage debt for our Out of Home sales channels on a national level, with a focus on following up on and receiving payments to overdue invoices
  • Liaise with customers via email and/or phone in a timely and accurate manner
  • Communicate details to customers and comply with any requests for additional information to receive payments, reconcile accounts, and to provide solutions to any problems that arise
  • Manage disputes with customers and build relationships with internal and external stakeholders
Qualifications

For this role as an Accounts Receivable Officer, we're looking for someone who has the following skills and experience:

  • You are a proactive Accounts Receivable professional with at least 2+ years of experience dealing with large volume collections
  • You hold at least 2 years of recent experience using SAP
  • You have excellent written and verbal communication skills, with experience in negotiations
  • You have proven internal and external stakeholder management skills
  • Intermediate MS Excel knowledge
Additional Information

What's in it for you?

  • Support, training and an extensive onboarding program
  • Hybrid working – up to 2 days a week working from home
  • Two days of special events leave per year to utilise for your birthday, school events, moving, or volunteering
  • Delicious coffee and tea on-site and quarterly free staff orders with your favourite coffee and tea brands

If you think you're up for a new challenge just like this, please grab a cuppa, brush up your CV and apply now (it's really easy, we promise). Short cover letters (in the Message section) outlining your motivation to join JDE Peet's in this role are greatly appreciated. If you have any questions you'd like to ask before applying, feel free to send an e-mail to Mae Cabaluna (mae.cabaluna@jdecoffee.com). Note: no applications are handled via e-mail.

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