Program Manager

• Parramatta and Sydney CBD

• Temporary (24 months) - Full-Time (35 HPW)

• Clerk Grade 11/12, base salary ($149,739 - $173,174), plus employer's contribution to superannuation and annual leave loading

Your role

The Program Manager is responsible for leading the successful delivery of the Digital Case File (DCF) across courts and tribunals throughout New South Wales. The role of Program Manager ensures the program is delivered in alignment with strategic objectives, agreed outcomes, and organisational standards.

What you'll do

As part of the Digital Case File (DCF) team, you will work closely with other DCF Program resources and the DCF project teams to ensure coordinated delivery, benefit realisation and continuous improvement.

• You'll lead and manage the implementation of the DCF program in alignment with strategic objectives, agreed outcomes and organisational standards.

• Lead the delivery of program-level governance, assurance activities, and management of inter/intra program dependencies.

• Navigate diverse and sometimes conflicting priorities to ensure the program and projects deliver agreed outcomes and benefits.

What we're looking for

• Lead and manage the strategic impact of digital transformation initiatives and emerging technologies on service delivery, workforce capability, and stakeholder engagement.

• Drive proactive identification, assessment, and mitigation of program-level risks, issues, and interdependencies to ensure successful outcomes.

• Translate the overarching program vision into clear, actionable plans, ensuring alignment and coordinated execution across multiple projects and workstreams.

• Champion change management and continuous improvement to enhance program effectiveness and stakeholder satisfaction.

Download the role description.

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To apply directly via the DCJ Careers site click here. Search for the job and click the 'Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

• 1. Strategic Leadership in Digital Transformation
Describe a time when you led a program that involved significant digital transformation or the adoption of emerging technologies. How did you manage the impact on service delivery, workforce capability, and stakeholder engagement? What were the key challenges and how did you address them?

• 2. Program Execution and Risk Management
Provide an example of a complex program you managed. How did you translate the program vision into actionable plans across multiple projects? What strategies did you use to identify and manage risks, issues, and dependencies to ensure successful delivery?

Applications close 27 August 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Tracy Southern on at tracy.southern@dcj.nsw.gov.au

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Maren Heldt | Talent Acquisition Officer, via 0447 682 014 or maren.heldt@dcj.nsw.gov.au.

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit.

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

Department of Communities and Justice

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