Program Manager

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

The Programme Manager is responsible for coordinating all aspects of a programme, from inception to installation. This role involves ensuring preparation/completion of large projects to appropriate quality standards within time/cost constraints as well as meeting contractual requirements and company budget requirements. The Programme Manager is responsible for the establishment and management of ongoing delivery outcomes under a programme of work and all projects within it. This role ensures the programme is maintained at the level of quality, along with applicable value management models, required to meet all contractual requirements against the agreed standards.

This role will be located out of our Perth office. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best

What you'll do

• Establishing and managing effective project operations to deliver quality outcomes.
• Project management of team(s) operating on the IT projects, typically in a complex, multiplatform technical environment.
• Controlling project design and planning activities associated with small to medium sized applications and infrastructure development projects.
• Defining, sourcing and managing necessary project resources.
• Controlling project schedules to ensure that necessary modules and programs are completed according to the project plan.
• Preparing project budgets, attaining necessary approvals in a timely manner and monitoring project financials and the realisation of defined project benefits.
• Effectively controlling and managing the issues, risks, dependencies and changes in scope associated with IT projects.
• Managing change plans and business impact assessments.
• Overseeing the business continuity plan within the functional area, including; development, review & update and testing & training.
• Identifying events that may impact the business continuity plan, leading to plan review and update.
• Establishing, managing and reporting on project budget(s), analysing budget variances and recommending appropriate action.
• Exceeding stakeholder expectations through the application of stakeholder management disciplines.
• Developing and managing vendor contracts / agreements associated with projects under management.
• Providing guidance and advice to subordinates within the latitude of established company policies in order to meet schedules and resolve technical problems.
• Liaising with senior staff within client organisations regarding provision of computing services within negotiated contractual obligations for a program or group of projects.
• Drawing up a project plan for approval by the customer.
• Controlling system design and project planning activities related to large systems development.
• Maintaining and controlling cost, schedule and quality of project activities to run on budget, time, and meet agreed customer requirements.
• Will be required to directly manage projects as required

What you'll bring

• Sound understanding and application of change management competencies.
• Sound understanding and application of Project Management competencies including scope, time, costs, quality, HR, communications, risk, procurement, and integration.
• Sound understanding of business requirements and technical limitations as determined by the organisation's enterprise architecture.
• Demonstrated experience in managing people and teams.
• Experience with a project management methodology.
• Financial management, including cost estimation and budget tracking and reporting. 10+ years' experience in Information Technology, with at least 5 years of IT Project Management.
• At least 2-3 years managing project managers and/or consultant level professionals.
• Fully competent in managing very senior professionals.
• Fully competent in managing a large entity (PSC, Industry grouping, very major project/programs).
• Able to work with/influence executive level management and customers Prevents erroneous decisions to avoid critical delay(s) in schedules and/or unit operations that may jeopardise overall business activities.
• Ability to frequently interact with a variety of stakeholders and team members, normally involving matters between functional areas, other Datacom divisions, customers and the company.
• Ability to work in large, collaborative teams to achieve organisational goals, and passionate about building an innovative culture.
• Proven negotiating skills with the aptitude to ensure win/win situations for all parties. Proven analytical and problem-solving skills.
• Excellent customer relationship building and management skills.
• Strong influencing and persuasive ability.
• Strong consultative and planning skills.
• Ability to escalate with a solution focus.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You'll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.