Current jobs related to Customer Service Representative - Newcastle, New South Wales - Bendigo Advertiser
-
Sales Representative
19 hours ago
Newcastle, New South Wales, Australia Schneider Electric Full time $60,000 - $120,000 per yearArea Sales Representative – Newcastle Region, NSW Newcastle & Surrounds, NSWEmpower Homes. Elevate Your Career.At Schneider Electric, we believe access to energy and digital solutions is a basic human right — and so is the opportunity to build a meaningful career.Our Home & Distribution (H&D) business powers homes and small businesses across Australia...
-
Customer Service Officer
4 weeks ago
Newcastle, New South Wales, Australia Sandvik Full timeCustomer Service OfficerHeatherbrae, NSWAbout UsOur products and services prioritize safety and efficiency, supported by a resilient global supply chain and a team of experienced specialists. As a major manufacturer and supplier of ground control solutions for the mining and tunneling industry, we offer a comprehensive product portfolio and hold a strong...
-
Sales Representative
22 hours ago
Newcastle, New South Wales, Australia Rarekind Full time $60,000 - $80,000 per yearWhat It IsWalk into a restaurant, cafe, bar or boutique hotel and you notice the details that make it feel intentional. The artwork on the walls, the playlist, the way the menu is presented. Those small touches signal that someone cares. That's the space this company operates in. They craft high-quality, customised menu folders. Solid, elegant,...
-
Area Sales Representative
5 days ago
Newcastle, New South Wales, Australia Schneider Electric Full time $60,000 - $120,000 per yearArea Sales Representative - Newcastle Region, NSW Newcastle & Surrounds, NSWEmpower Homes. Elevate Your Career.AtSchneider Electric, we believe access to energy and digital solutions is a basic human right — and so is the opportunity to build a meaningful career.OurHome & Distribution (H&D)business powers homes and small businesses across Australia with...
-
Sales Representative, Newcastle Region
3 days ago
Newcastle, New South Wales, Australia Schneider Electric Full time $90,000 - $120,000 per yearArea Sales Representative – Newcastle Region, NSW Newcastle & Surrounds, NSWEmpower Homes. Elevate Your Career.AtSchneider Electric, we believe access to energy and digital solutions is a basic human right — and so is the opportunity to build a meaningful career.OurHome & Distribution (H&D)business powers homes and small businesses across Australia with...
-
Customer Service
2 weeks ago
Newcastle, New South Wales, Australia Rarekind Full time $45,000 - $60,000 per yearPhones ringing. Doors swinging. Emails pinging.Welcome to your new normal.You'll be the first face customers see, and the first voice they hear. You'll keep the sales team organised, and your customers happy.You'll take orders, whip up quotes, update CRMs, and smooth over the chaos so the whole show keeps running.It's fast. It's busy. And it's never...
-
Customer Service
2 weeks ago
Newcastle, New South Wales, Australia Rarekind People Full time $45,000 - $60,000 per yearPhones ringing. Doors swinging. Emails pinging. Welcome to your new normal. You'll be the first face customers see, and the first voice they hear. You'll keep the sales team organised, and your customers happy. You'll take orders, whip up quotes, update CRMs, and smooth over the chaos so the whole show keeps running. It's fast. It's busy. And it's never...
-
Casual Customer Service Assistant
5 days ago
Newcastle, New South Wales, Australia City of Newcastle, Australia Full time $40,000 - $60,000 per yearProvide customer service to the community at Newcastle Libraries and Newcastle MuseumVaried shifts across a rotating roster including weekend, evening, and public holiday workMultiple casual employment opportunities availableCity of Newcastle (CN) is calling on experienced customer service superstars with a passion for the GLAM sector to join the Museum...
-
sales representative
7 days ago
Newcastle, New South Wales, Australia NCH AUSTRALIA PTY LTD Full time $80,000 - $120,000 per yearSALES REPRESENTATIVEOPPORTUNITY AND REWARDS· Exceptional income opportunity, base salary plus commission and Bonus structure· Unparalleled sales training and field support· Global recognition and awards programs· Ideal for someone looking for a career in salesPOSITION DESCRIPTION AND RESPONSIBILITIESNCH Australia is looking for a confident,...
-
Customer Service Consultant
21 hours ago
Newcastle, New South Wales, Australia Rentokil Initial Full time $50,000 - $80,000 per yearWe have an excellent opportunity for a Customer Service Consultant to join our team based in Newcastle on a permanent full-time basis.In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales and support.The core...
Customer Service Representative
4 weeks ago
Salary: £23,600 to £26,000 depending on experience
Working Hours: Full time, 36 hours per week
Colleagues in our General Insurance department support Tesco Insurance Money Services customers with their home and motor insurance needs. You will be expected to efficiently handle a diverse range of inbound calls in a dynamic environment, providing support to customers who hold a policy with us and servicing their needs. This will include making changes to their policy, continuing the growth of our business via new sales and retentions conversations, financial support and promoting our digital channels where customers can self-serve. You may also be required to handle and resolve customer complaints and support vulnerable customers.
We pride ourselves on maintaining an energetic and collaborative environment, fostering professional growth and development. Your ability to adapt quickly and efficiently to the demands of a busy call centre, while adhering to a schedule, and ensuring exceptional customer service, will be key to your success.
Where you will be working: You'll undergo onsite training and then be placed in our graduate bay before transitioning to your team, all while remaining as office-based colleagues. However, once you have reached competency in role, you can request to transition to a primarily remote working arrangement through our 'Moments that Matter' working model. This will allow you to work from home for most of the time, while joining colleagues in our offices for significant occasions, such as team meetings, development discussions, and social events.
Responsibilities- Using your excellent listening and relationship-building skills to provide an outstanding customer service for all customers
- Efficiently managing high call volumes whilst ensuring a consistently positive and engaging customer experience
- Educating customers on the full range of products and services we offer, and through effective conversation continue the growth of our new sales and retention business
- Engaging with customers across diverse communication channels; predominantly inbound calls but may be required to conduct outbound calls occasionally
- Applying your own judgement to appropriately address and resolve customer queries
- Listening to customers' personal circumstances to understand their requirements and provide personalised solutions
- Accurately documenting customer interactions, issues, and resolutions within our systems
- A passion for delivering an excellent customer experience and finding the best outcome for our customers
- Previous experience in Customer Service within a call centre preferred, however transferable skillsets within an applicable customer service environment are equally valued (e.g., retail, hospitality or leisure)
- Proficiency in written and verbal communication, listening and empathic skills, and resilience in handling various complex challenges
- Proficiency in technology, including Microsoft Office; multitasking and using multiple systems simultaneously to carry out responsibilities
- Exclusive savings with our Colleague Clubcard; 10% discount that boosts to 15% every payday for a limited period
- Comprehensive benefits package including Virtual GP Service; free 24/7 doctor appointments for you and your family
- Cycle-to-work scheme and generous holiday allowance of 7.2 weeks including Bank Holidays
- Enhanced maternity leave and 8-week paid paternity leave (after one year's service) and a shared parental leave policy
- Retirement savings plan with pension scheme; 1:1 employer match on contributions up to 7.5%; life assurance up to five times salary
- Flexible working opportunities; discussion at interview about part-time and flexible arrangements
As part of Tesco Insurance Money Services, we support customers with home and motor insurance needs and promote easy online policy management. Our customer service centres are open seven days a week to help customers when they need us.
#J-18808-Ljbffr
