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Lead Associate Account Director

4 weeks ago

Sydney, New South Wales, Australia The Trade Desk, Inc. Full time

The Trade Desk is changing the way brands and their agencies advertise around the world. How? With a media buying platform that helps brands deliver business results –– and sets a new standard for insights, reach, efficacy, and measurement. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally connected team, then we want to talk

Globally and locally, we are the largest independent DSP. We are looking to grow our management team with someone who will work on both agency business and brands directly. The responsibilities of this role currently span across Australia, but some travel may be required within ANZ, so willingness to travel is a requirement. We are an award-winning team that stands out through its expertise, passion, and care. If you're commercially driven and specialize in understanding client problems, providing solutions, and growing business through technology and relationships, this is a great role for you.

Who we are looking for:

We are seeking an effective client-facing leader who is skilled in building and growing client relationships and books of business, while also leading an agile team and developing talent. We are looking for an individual possessing excellent communication, strategic, and leadership skills to serve as a player-coach across a portfolio of accounts. As an expert in The Trade Desk product and solutions, you will provide training on new features and offer guidance to clients on how to maximize the impact of their marketing investments. If you are an entrepreneurial, analytical, and client-focused professional with a passion for advertising, this is an opportunity to make an impact and grow within our dynamic organization.

What you'll do:

  1. Oversee the health of an agency holding group and/or independent agency and/or brand direct relationships as a strategic advisor, guiding problem-solving discussions and providing best-in-class client services.
  2. Develop and train a nimble team of Account Managers; oversee their day-to-day management, motivate the team by setting clear expectations, developing career path plans, providing constructive feedback, and maintaining a high level of performance to develop the next generation of leaders.
  3. Be the operational custodian on behalf of your clients within The Trade Desk (billing, legal paperwork).
  4. Demonstrate the value of The Trade Desk to clients by upselling innovative solutions that meet the clients' needs and our business goals.
  5. Lead key client meetings in collaboration with business development and trading counterparts.
  6. Network within agencies and brands to find key decision makers, build trust, and drive influence across client teams.
  7. Develop trusting and productive relationships with key stakeholders both internally and externally.
  8. Lead the development of portfolio-specific goals based on the company's vision and values, and work in tandem with the Business Development team to track the progress of portfolio goals regularly.
  9. Become the conduit between our clients and our Product teams to develop custom solutions. Manage team bandwidth while delivering high-level account support and reporting progress to build your team.
  10. Participate in broader organizational leadership initiatives (e.g., Regional All Hands, Global team syncs, Client Services Learning Hours, etc.) ensuring successful implementation and execution by modeling organizational and leadership capabilities.
  11. Actively leverage and improve established processes, documents, checklists, etc., that ensure efficient procedures and continual improvement of your pod.

Who you are:

  1. Highly organized with a strong attention to detail.
  2. Ability to learn and understand new technologies and effectively summarize their value for different stakeholder groups.
  3. A proven track record of driving revenue growth with large and small customer accounts.
  4. Strong team leadership skills founded in collaboration, trust, and leading by example.
  5. Ability to build strong relationships with internal and external stakeholders, leadership team, and industry groups.
  6. Execute (and coach others to execute) quality work in fast-paced environments through effective time management and prioritization skills.
  7. Ambition to develop personally and nurture the development of others.
  8. Excellent influencing and negotiation skills.

Equal Opportunity Employer Statement

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

As an Equal Opportunity Employer, The Trade Desk is committed to making our job application process accessible to everyone and to providing reasonable accommodations for applicants with disabilities. If you have a disability or medical condition and require an accommodation for any part of the application or hiring process, please contact us at accommodations@thetradedesk.com

You can also contact us using the same email address if you have a disability and need assistance to access our Company website.

When contacting us, please provide your contact information and specify the nature of your accessibility issue.

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