Network Support Engineer

Job Description

Location: Melbourne | Hybrid Flexibility | Full-time

Lead the Future of Network Support at MedHealth

At MedHealth, we're on a mission to improve the life, health and employment outcomes of the communities we serve. As a values-led organisation, we never lose sight of the individual—whether it's a customer, a client or a team member. Now, we're looking for a skilled and passionate Network Support Engineer to ensure our technology connects people to the care and support they need across our 400+ locations nationwide.

Job Description

Location: Melbourne | Hybrid Flexibility | Full-time

Lead the Future of Network Support at MedHealth

At MedHealth, we're on a mission to improve the life, health and employment outcomes of the communities we serve. As a values-led organisation, we never lose sight of the individual—whether it's a customer, a client or a team member. Now, we're looking for a skilled and passionate Network Support Engineer to ensure our technology connects people to the care and support they need across our 400+ locations nationwide.

Why Join Us?

• Make a Real Impact: Keep critical healthcare and employment services running smoothly for thousands of Australians
• Scale That Matters: Support network infrastructure across 400+ sites spanning the entire country
• Technical Excellence: Work with cutting-edge Cisco Meraki SD-WAN, Azure cloud services, and enterprise networking technologies
• Growth Focused: Join a collaborative team that values learning, innovation and continuous improvement
• Work-Life Balance: Enjoy hybrid working arrangements with genuine flexibility and well-being focus
• Purpose-Driven Culture: Be part of an inclusive, empathetic organisation where your work directly improves lives
  
  

Your Role in a Nutshell

Reporting to the Network Operations Team Leader, you'll be the backbone of our national network infrastructure. You'll monitor, maintain and optimise our network performance while providing hands-on support across our diverse technology stack. From troubleshooting connectivity issues to implementing security measures, you'll ensure our teams can focus on what they do best - helping people.

What You'll Be Doing

Network Operations & Performance

• Monitor network performance across 400+ sites and proactively prevent issues before they impact users
• Troubleshoot and resolve network incidents with minimal downtime
• Manage and configure Cisco Meraki SD-WAN, switches, and gateway hardware
• Support enterprise internet services including NBN, TC4, Fibre, and 5G networks
  
  

Systems & Security Management

• Implement and maintain robust security measures for network infrastructure
• Manage Active Directory, Entra ID, Group Policy, Intune, and Autopilot configurations
• Ensure network security controls are regularly reviewed and optimised
• Support disaster recovery initiatives and business continuity planning
  
  

Site Support & Hardware Management

• Provide on-site operational support when needed
• Support network hardware, internet connectivity, and peripheral devices including printers and kiosk PCs
• Collaborate with vendors and service providers for seamless service delivery
  
  

Process & Documentation

• Maintain comprehensive network and systems documentation
• Follow ITIL change management processes for all infrastructure changes
• Contribute to continuous improvement initiatives and innovation opportunities

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionInformation Technology
• IndustriesHospitals and Health Care

Referrals increase your chances of interviewing at MedHealth by 2x

Sign in to set job alerts for "Network Support Engineer" roles.

Melbourne, Victoria, Australia 5 days ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 5 days ago

Melbourne, Victoria, Australia 4 months ago

Port Melbourne, Victoria, Australia 7 hours ago

Melbourne, Victoria, Australia A$80,000.00-A$95,000.00 1 month ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 2 weeks ago

Notting Hill, Victoria, Australia 5 days ago

Clayton, Victoria, Australia A$120,000.00-A$130,000.00 2 days ago

Melbourne, Victoria, Australia 4 weeks ago

Melbourne, Victoria, Australia 1 month ago

Desktop/Network/Firewall/EUC Onsite IT Support

Point Cook, Victoria, Australia 2 months ago

Melbourne, Victoria, Australia 14 hours ago

Melbourne, Victoria, Australia 14 hours ago

Technical Support Engineer - Windows Performance

Melbourne, Victoria, Australia 59 minutes ago

Melbourne, Victoria, Australia 1 week ago

Desktop and Network support FE- Melbourne

Melbourne, Victoria, Australia 2 months ago

Melbourne, Victoria, Australia 3 months ago

Melbourne, Victoria, Australia 5 days ago

Melbourne, Victoria, Australia 6 days ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 2 days ago

Melbourne, Victoria, Australia A$70,000.00-A$80,000.00 3 weeks ago

Melbourne, Victoria, Australia A$90,000.00-A$110,000.00 2 weeks ago

Associate Technical Support Engineer, Supercharger

Melbourne, Victoria, Australia 1 month ago

Melbourne, Victoria, Australia 2 days ago

Melbourne, Victoria, Australia 2 weeks ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

---