Senior Compliance Officer

7 days ago


Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time

Join to apply for the Senior Compliance Officer role at NSW Department of Customer Service

6 days ago Be among the first 25 applicants

Join to apply for the Senior Compliance Officer role at NSW Department of Customer Service

NSW Department of Customer Service provided pay range

This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$125,693.00/yr - A$138,510.00/yr

Role Title: Senior Compliance Officer

Division Name: OC Audit Team, Building Compliance.

Building Commission NSW

  • Grade: Grade 9/10
  • Salary Range: $125,693 - $138,510
  • Term: Ongoing

About the Building Commission NSW

  • The new Building Commission NSW has been established after the NSW Government recognised the substantial progress made by Fair Trading and the Office of the Building Commissioner in delivering once-in-a-generation reforms of the building and construction industry. The new commission will not only be the industry regulator, but also a collaborator with consumers and industry to ensure standards, capabilities, capacity and resilience continue to be lifted across the sector to deliver quality homes and meet the state's housing targets.
  • The Building Commission NSW is an outstanding place to work due to its commitment to innovation, collaboration and professional development. With a focus on transparency and accountability, the commission cultivates a culture if integrity and responsibility.
  • Those who join the organisation can be confident in contributing to meaningful work that positively impacts the built environment and the greater community, making it an exciting and fulfilling place to build a career.

This is a fantastic opportunity to join the next phase of the Building Commission within NSW. https://www.nsw.gov.au/housing-and-construction/building-commissioner

Are you an experienced building professional or practitioner who wants to help improve the quality and standards of building work in NSW?

Do you want to play a key role in delivering the NSW Government's 'Construct NSW' building reform program?

If you answered yes, then this is a great opportunity for you. Don't delay, submit your application today to start your journey to becoming a Senior Compliance Officer.

The Opportunity

This is an exciting opportunity to join a team of experienced and driven building and design practitioners where you can apply your technical expertise and knowledge in a compliance and regulatory environment.

This role offer a unique opportunity to be part of a team that conducts audits of selected development sites to identify serious building defects and to deter non-compliance within the NSW residential building industry. By carrying out this important regulatory function, the team contributes to improving building standards for the benefit of the people of NSW.

The Role

Working in a team of multi-disciplinary building practitioners, you will apply your experience and in-depth knowledge of the Building Code of Australia and other relevant standards to conduct comprehensive compliance-based audits of Class 2 residential apartment building sites. The role works closely with the Practitioner Compliance team with the Building Commission NSW.

Your key responsibilities as a Senior Compliance Officer will include:

  • Reviewing project documentation and conducting site audit inspections of occupied and pre occupied buildings.
  • Drafting reports and other documentation including briefings, presentations and Regulatory Orders.
  • Making recommendations regarding any regulatory action that may be required to achieve compliance.
  • Collaborating with your colleagues across the team and the Department and assisting in bringing awareness and education to the industry.
  • Effectively using technology, reviewing and analysing data and understanding risk.

To succeed as a Senior Compliance Officer, you will:

  • Have experience and qualifications in a building/construction related discipline such as construction, engineering, building surveying, architecture or planning.
  • Be technically competent, detail focused and keep interest in multiple aspects of BCA.
  • Work effectively as part of a team.
  • Hold a Certificate IV in Government (Investigations) or preparedness to undertake an employee sponsored program.
  • Have highly developed communication skills, including the ability to write and produce quality reports in a timely manner.
  • Act with the highest degree of integrity and professionalism.
  • Have an ability and willingness to travel across NSW as required.
  • Be committed to safety and enjoy working in a dynamic and outcomes focused environment.

Experience in one, or more, of the following fields will be beneficial:

  • Structural/Civil/Mechanical Services Engineer
  • Fire services specialists/Fire safety engineering/Passive fire safety consultation.
  • Waterproofing Specialist
  • Building Surveying/Certification.
  • Technical dispute resolution.

To be appointed into a Senior Compliance Officer role, you will be required to successfully clear and maintain:

  • Pre-employment checks including a criminal record check, employment reference checks and Australian Working Rights check.
  • Satisfactory driving record.
  • Medical capacity screening regarding physical and psychological impacts of the inherent duties of the role.

To help you learn more about the role:

  • Find out more about the NSW Building Commissioner here and the Construct NSW strategy here.
  • Click here to view the Residential Apartment Buildings (Compliance and Enforcement Powers) Act 2020.
  • Click here to view the Design and Building Practitioners Act 2020.

How to apply

An up-to-date CV (no more than 5 pages) and a brief cover letter (2 page maximum) outlining how your skills and experience are aligned to the role.

Salary Grade 9/10, with the base salary for this role starting at $125,693 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Michael Yoon via michael.yoon@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Thursday, 19th June 2025 [9:59am]

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact michael.yoon@customerservice.nsw.gov.au or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionOther
  • IndustriesCommunity Development and Urban Planning

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