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Food and Beverage Attendant

4 weeks ago

Sydney, New South Wales, Australia Event hospitality & entertainment Limited Full time

Key Role: Food and Beverage Attendant

We are seeking a skilled Food and Beverage Attendant to provide exceptional service to our guests.

Job Summary:

The successful candidate will be responsible for delivering top-notch food and beverage experiences to our customers, ensuring a memorable and enjoyable visit.

Key Responsibilities:
  • Greet Guests: Welcome guests warmly and assist with seating arrangements.
  • Take Orders: Knowledgeably describe menu items and take orders accurately, noting special requests or dietary restrictions.
  • Serve Food and Beverages: Deliver food and drinks promptly and ensure they meet our high standards.
  • Maintain Cleanliness: Keep the area clean and well-organised, clearing tables and restocking as needed.
  • Collaborate with Kitchen Team: Communicate orders effectively to ensure prompt preparation and delivery.
  • Handle Payments: Present bills accurately and process payments efficiently.
  • Upsell and Promote: Suggest additional menu items to enhance the guest experience.
  • Address Guest Requests: Handle special requests and accommodate guests' needs whenever possible.
  • Safety and Hygiene: Adhere to health and safety protocols at all times.
Requirements:
  • Previous experience in a similar role.
  • Knowledge of food and beverage items, including wine and cocktails (training provided).
  • Able to stand for extended periods and lift heavy items.
Desired Skills and Behavioural Capabilities:
  • Collaboration: Demonstrates courtesy and compassion, supports others, and promotes diversity.
  • Communication: Speaks and writes clearly, presents confidently, and adjusts communication style as needed.
  • Dependability: Focuses on understanding customer needs, sets ambitious work standards, and delivers high productivity.
  • Resilience: Works productively under pressure, maintains a positive outlook, and controls emotions.
  • Adaptability: Adapts well to ambiguity and change, finds opportunities in challenging situations.
  • Delivering Results: Sets objectives aligned with team goals, develops plans, and uses time effectively.