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Ecommerce & Operations Director
1 month ago
In 2014, we launched Nimble, born from the frustration that activewear was either functional or fashionable, never both - so, we made it.
Designed for life on all settings - whether you're running, running errands or just running late (again). Think life ready staples: technical meets timeless, yet actually comfortable.
We are a unique, rapidly growing brand with ambitious growth plans. As our name suggests, we'reNimbleby name and by nature - a collaborative, agile team where ideas are heard, ownership is real, and every voice shapes where we go next.
So apply now, thank us later.
THE ROLE
We're looking for an experienced, driven and confident Ecommerce & Operations Director to join Nimble as part of our senior leadership team.
In this role, you'll be accountable for:
- leading & optimising our entire ecommerce operations to drive revenue growth, profitability and enhanced customer experience
- leading & optimising our operations strategy and execution to achieve operational excellence across the business (including fulfilment, customer service, logistics, technology, analytics)
KEY RESPONSIBILITIES:
- Ecommerce P&L accountability & management : including preparing, forecasting & executional ownership of ecommerce P&L, driving revenue growth whilst optimising profitability
- Ecommerce strategy & execution : own the end-to-end ecommerce strategy, including site performance as well as identification of new opportunities to grow revenue and optimise customer acquisition
- Planning : Oversee all annual and quarterly planning, ensuring cross functional collaboration with marketing
- Leadership : lead and mentor ecommerce & operations team, ensuring alignment with company objectives and fostering collaboration
- Operations :
- oversee logistics, supply chain, fulfilment and customer service to ensure operational excellence whilst maintaining margin optimisation
- identify and implement operational projects to support business efficiency & growth
- Analytics: oversee analytics and reporting capabilities across the business
- Technology & Innovation : stay on top of technology trends & innovation to evolve the tools used across the business
ABOUT YOU
- You have proven experience across both Ecommerce trade as well as D2C operations, with a minimum of 5 years in a managerial role
- You have had a minimum of 3 years experience holding P&L accountability
- You have excellent leadership & team management skills with a track record of building high-performing teams
- You thrive on being up-to-date with digital trends, the latest platforms and are a champion of innovation
- You are proactive with ideas, able to craft business plans and provide analysis around key business initiatives
- You are strategic in mindset but operationally strong—able to think big picture while managing the detail and momentum of multiple workstreams
WHAT WE OFFER
- Flexible & hybrid working environment
- Extra day off for your birthday
- Team Sweats: Enjoy quarterly team workouts
- Wardrobe allowance and generous staff discounts
- Modern Workspace: Thrive in our designer office in Edgecliff, complete with weekly drinks and brainstorming sessions every Thursday
- Collaborative work environment where you can really influence things
If you're ready to make an impact and grow with us, we'd love to hear from you.
Seniority level- Seniority levelDirector
- Employment typeFull-time
- Job functionManagement and Manufacturing
- IndustriesRetail
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