Accounts Operations Manager

4 weeks ago

Melbourne, Victoria, Australia KK Consulting Melbourne Full time

4 days ago Be among the first 25 applicants

My client is an umbrella brand to some of the most trusted brands in Australia. They are looking for an Accounts Operations Manager to be responsible for the effective day to day management of the Accounts Payable (AP) and Accounts Receivable (AR) functions of the business with. strong operational and hands-on focus.

Reporting to the Financial Controller, the role plays a critical part in supporting business initiatives, overseeing transactional finance operations, and ensuring financial controls are operating effectively. The role also contributes to the company's internal audit program, drives projects from the business plan (including operational efficiencies, digital transformation and AI initiatives), and provides backfill support to the team as needed.

In this role you will lead, coach & motivate the transactional team, drive process and system improvements, and provide a high level of customer service. As a manager you will work collaboratively in partnering with other functional area to drive company's strategic initiatives and ensure that the team is providing quality service to both internal and external customers.

KEY RESPONSIBILITIES

The Accounts Operations Manager performs a wide range of duties that may include, but are not limited to:

Accounts Payable

Oversee and ensure timely, accurate processing of invoices, payments, and supplier reconciliations.
Maintain supplier relationships, resolve disputes and escalations, and manage payment workflows in line with the Delegation of Authority (DoA).
Monitor cash flow requirements and payment cycles.
Ensuring timely and appropriate attendance to queries in the centralised Inbox.
Providing insights into company's travel expenses by reviewing and reporting on transactions from our expense management system.
Managing the corporate credit card and expense management program.

Accounts Receivable

Supervise invoicing, receipting, and customer collections activities.
Maintain customer account reconciliations, monitor aged debtors, and manage credit control processes.
Collaborate with internal teams to resolve outstanding balances and customer issues.
Ensuring timely and appropriate attendance to queries in the centralised Inbox.
Reviews of any bad debt write-offs and recommendations to FC/CFO.
Ensuring integrity of accounts receivable and accounts payable transaction data is maintained at all times and exception reporting is reviewed regularly.
Oversee the national deployment, setup, and decommissioning of EFTPOS terminals.
Ensure coordination with service providers for installation and maintenance.
Reconcile EFTPOS transactions across all locations and resolve banking discrepancies.

Audit, Projects & Initiatives

Support and help execute the internal audit program by ensuring transactional controls are effective, documented, and regularly reviewed.
Identify, assess, and lead improvements in AP/AR processes to eliminate manual tasks and develop cross-training programs in collaboration with internal stakeholders and external auditors.
Contribute to finance and business-wide projects, including digital transformation, automation, and the integration of AI solutions.
Assist in implementing system upgrades or new tools to streamline finance operations.
Lead, manage, train, and mentor the AP/AR team providing support for the day-to-day performance.
Provide hands-on support by backfilling transactional tasks during periods of leave or high workload.
Foster a continuous improvement culture within the team.

Reporting & Compliance

Prepare accurate and timely reporting on AP, AR, cash flow, and KPIs especially for month end and the CFO report. Support the FBP in their reporting as and when required.
Support month-end processes including reconciliations and accruals.
Ensure compliance with company policies, accounting standards, and external audit requirements.
Develop, implement and maintain systems, procedures and policies relevant to the transactional team.

Transformation

Work collaboratively with the business to efficiently and effectively plan and implement the transition to an aligned and integrated organisation.
Lead on the finance transactional aspects of the company transformation to drive financial alignment as appropriate across the group.
Support the delivery of finance transformation initiatives, including digitisation, automation, and system upgrades impacting AP/AR and cash operations.
Ensure transactional finance processes are optimised, standardised, and scalable to support future growth.
Contribute to change management and training activities to embed new systems and processes across the transactional finance function.
Other duties as required.

About you

We are looking for someone with strong people skills and leadership experience who can lead a cohesive team. Collaborative in your approach and results driven with a background in a similar role, you will have strong analytical, communication and stakeholder management skills. You will have experience in implementing operational changes and delivering measurable improvements.

You will demonstrate clear thinking, problem solving, technical capability, attention to detail, a growth mindset, and the ability to effectively prioritise your workload. You will be creative, positive, and self-motivated with an inquisitive nature and a passion for working in a high performing team. You love a challenge and are excited to take on a role that is critical to the business. You will have experience working within an agile environment with ongoing transformation and change.

Core Competencies

Hands-On Leadership: Willingness to step in and support transactional processes when needed.
Process Improvement: Proactively identifies opportunities for efficiency and innovation.
Project Agility: Comfortable working across projects and operational finance activities.
Collaboration: Builds relationships with stakeholders across the business and external partners.
Integrity & Accountability: Delivers reliable outcomes with high attention to compliance and controls.
Communicates effectively and persuasively with both teams and individuals (both written and verbal) tailoring communications based on audience needs.
Strong analytical skills and attention to detail.

Apply now

Seniority level

Seniority levelMid-Senior level

Employment type

Employment typeFull-time

Job function

Job functionSales and Business Development
IndustriesHuman Resources Services

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