Pub General Manager

7 days ago

Sydney, New South Wales, Australia Don Hodge Group Full time
Pub General Manager / Licensee - Chipping Norton Hotel

Our brand-new venue has officially opened and we're seeking an experienced pub leader to take the reins and guide it toward continued success. The doors have been open for just a week and the community's support has been nothing short of incredible. The incoming operator will have the exciting opportunity to build on this momentum and take the venue to even greater heights.

With state-of-the-art technology and premium features, this is truly a dream pub to run and potentially a once in a lifetime opportunity to get your hands on a brand new venue, thoughtfully built from the ground up over the course of the last 3 years. You'll step into a fully established team, all immensely proud to be part of the foundation staff of the Chipping Norton Hotel. Leaders with a sharp eye for detail will appreciate the exceptional time, effort, and investment that has gone into creating this phenomenal venue—no expense has been spared.

This exciting new venue will operate under the Don Hodge Group/Hodge Hotels banner, joining an established portfolio of venues across Sydney, Newcastle, and regional NSW.

Key Responsibilities:

  • Oversee daily operations, ensuring a high level of customer and staff satisfaction.
  • Maintain and manage administrative tasks with the ability to delegate and complete on time and to deadline.
  • Lead, mentor, and develop a professional team focused on excellent service in all departments.
  • Implement strategies to optimize occupancy and revenue while maintaining a welcoming atmosphere.
  • Manage financial performance, including budgeting and cost-control measures.
  • Ensure compliance with all health, safety, and licensing regulations.
  • Alongside Senior Management, develop marketing initiatives that align with the venue's identity.
  • Foster strong relationships with guests and the local community.
  • Address customer inquiries and concerns professionally and promptly.
  • Uphold venue cleanliness and quality standards, pushing both yourself and the team to present all areas to the fullest of their potential at all times.

Qualifications:

  • Proven experience as a General Manager or in a similar role in the hospitality industry.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Financial expertise in budgeting and revenue management.
  • Familiarity with hospitality management software and booking systems.
  • Flexibility to work varied hours, including weekends and holidays.

What We Offer:

  • Achievable KPI bonus structure.
  • $13,000 annual food and beverage allowance.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment with strong Head Office resources at your fingertips.
  • Employee discounts and perks.
  • Relocation assistance and/or sponsorship for the right candidate.

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