Learning and Development Generalist

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Description

Title: Learning and Development Generalist

Role overview: Work within the Corporate Risk & Broking (CRB) GB Learning and Development (L&D) team to enable colleagues to gain the knowledge, skills, and behaviours required to reach their potential, deliver the organisational mission, and retain talent.

Organization Structure

As part of a team of 5, the Learning and Development Generalist will report to the Learning and Development Specialist, who in turn reports to the Director of Learning and Development, ensuring strategic alignment to our business strategy.

Key Responsibilities

• Consult with stakeholders at all levels to define learning and development needs.
• Collaborate with the L&D Specialist and wider team to design, develop, deliver, and evaluate learning and development programmes, contributing towards but not limited to professional and personal skills for all colleagues, management development/mid-career programmes, new hire induction, relevant technical training (partnering with subject matter experts)
• Facilitate effective and meaningful learning for colleagues at various levels, including management, using a variety of mediums – remote and in-person (usually London and Ipswich offices, full days).
• Utilise technology to automate processes (e.g., course nominations, course administration and evaluation).
• Use learning technologies to create self-managed digital modules, curate learning pathways, and design immersive learning experiences.
• Work with L&D Specialist to manage all aspects of the internal coaching provision, ensuring continuous evaluation, measurement, and improvement.
• Manage and update the L&D intranet site.
• Encourage and support a culture of continuous professional development and lifelong learning.
• Stay abreast of L&D industry trends and ensure your own continuous professional development.
• Support broader L&D interventions and the wider L&D team.
  
  

Qualifications

Role Requirements:

Essential

• Recognised qualification in Learning & Development to a Level 5 standard
• Proven experience applying the full training cycle (needs analysis, design, delivery, and evaluation).
• Demonstrated experience in designing and delivering learning initiatives that adhere to adult learning theories.
• Demonstrated experience in instructional design (remote, in-person, and digital), including for people managers.
• Proven experience facilitating learning interventions at all levels (remote, in-person, and digital).
• Excellent project management skills.
• Effective relationship management and influencing skills.
• Excellent communication skills (written and spoken) at all levels.
• Proficiency in MS Office.
• Attention to detail and strong organisational skills.
• Experience using digital learning applications.
  
  

Desired

• Competency in e-learning authoring tools such as Adobe Captivate or Articulate 360.
• Proficiency in remote learning technology (e.g., MS Teams).
• Experience managing internal intranet sites.
• Experience in insurance broking and the wider broking ecosystem, including the regulatory environment.
  
  

Equal Opportunity Employer

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionHuman Resources

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