Business Analyst
3 days ago
At Inlogik, we're proud to be a global leader in Corporate Credit Card and Expense Management solutions, empowering businesses across 30+ countries. Our innovative products drive efficiency and transparency, making a real difference in how organisations manage their finances.
As a Business Analyst at Inlogik, you'll play a crucial role in our project lifecycle-from defining client requirements to delivering outstanding solutions. You'll work closely with clients, internal teams, and stakeholders to ensure that our products meet and exceed expectations.
This is a hybrid role with minimum 2 days per week in our Melbourne office
About the role:
- Client Workshops & Meetings: Facilitate initial discussions to formalise business requirements.
- Requirement Gathering: Develop work orders/functional designs and communicate these to our Development Team.
- Design Review: Oversee and review client installation builds prepared by the Implementation Project Manager.
- Quoting Process: Manage and ensure accurate quotes that reflect client needs and company profitability.
- Solution Delivery: Assist with the delivery of solutions, including providing training and creating training materials as needed.
- UAT Services: Conduct User Acceptance Testing to validate designs and work orders.
- Customer Service: Offer top-notch support to clients, including configuration assistance and troubleshooting.
- Process Improvement: Contribute to the development and maintenance of business processes within the organisation.
- Team Support: Collaborate with team members to achieve organisational goals and outcomes.
- You have a minimum of 3 years' experience as a Business Analyst working in the software implementation domain.
- Proven experience in translating analysis results into clear business requirements and technical specifications.
- Strong stakeholder management skills with a collaborative approach to understanding business processes.
- Expertise in developing detailed business and technical documentation, including project briefs, requirements traceability, use cases, and user journeys.
- Excellent communication skills across all business levels are essential.
- Knowledge or experience with Expense Management and/or Accounting software is highly beneficial.
- Flexibility & Autonomy: Enjoy the freedom to shape your workday.
- Competitive Remuneration: We offer a rewarding salary package.
- Hybrid Working: Balance work and life with our flexible work arrangements.
- Social Activities: Engage in fun team and company-wide events.
- Health & Well-being: Access our wellness programs to stay healthy.
- Recognition Programs: Be rewarded and recognised for your achievements.
- Supportive Environment: Receive the backing you need to succeed.
- Excellent Culture: Inlogik is a successful, growing organisation with a 4.3-star Glassdoor rating
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