Venue Supervisor, Potter Museum of Art

2 days ago

Melbourne, Victoria, Australia The University of Melbourne Full time

Position Number: 0065289
Location: Parkville
Role type: Full-time; Continuing
Department: The Museums and Collections Department
Salary: UOM 4 – $76,901 – $81,615 p.a. plus 17% super

About the Role
As Venue Supervisor at the Potter Museum of Art, you'll play a pivotal role in delivering exceptional visitor experiences. You'll lead a team of Gallery Attendants, oversee daily operations, and be the first point of contact for diverse audiences. This role offers you the chance to immerse yourself in the vibrant world of visual arts while developing your leadership and communication skills in a prestigious university setting.

Your responsibilities will include:

  • Lead Visitor Experience: Provide information about exhibitions, collections, and events to engage and inform visitors.
  • Manage Front-of-House Operations: Oversee daily activities, including opening/closing procedures and maintenance of exhibition spaces.
  • Supervise Gallery Staff: Roster, train, and coordinate Gallery Attendants, ensuring high-quality service delivery.
  • Coordinate Events and Bookings: Assist in managing a complex calendar of school visits, tertiary groups, and venue hires.

Who we are looking for
You are an enthusiastic art lover with proven experience in customer service leadership, possessing excellent communication skills and the ability to engage diverse audiences in a museum or gallery setting. You will also have:

  • A keen knowledge of and enthusiasm for visual art.
  • At least two years of supervisory experience in a gallery, museum, or creative industry environment.
  • Excellent interpersonal and communication skills, including public speaking abilities.
  • Strong leadership, organisational, and problem-solving capabilities.
  • Awareness of best-practice visitor experience and accessibility needs for diverse audiences.

Important Notes
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.

Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.

Your new team – The Museums and Collections Department
The University of Melbourne's museums and collections are guided by its Cultural Commons strategy. This integrated strategy guides the University's cultural estate to enhance scholarly and public value and strengthen the University's global cultural standing.

What we offer you
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page

Be yourself
The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. We are committed to creating an inclusive and equitable workplace where all individuals feel valued, respected, and have the opportunity to thrive regardless of gender identity, ethnicity, sexual orientation, disability, age, being a parent or having caring responsibilities.

Join Us
If you feel this role is right for you, please apply with the following documents:

  • Resume
  • Cover Letter outlining your interest and experience

Please note that you are not required to respond to the selection criteria in the Position Description.

Please ensure that you apply through the Apply Now button at the bottom of this advertisement. However, if you have any questions regarding the recruitment process, please feel free to contact Ivanka Yan via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.

If you have any particular questions regarding the job please follow the contact details listed on the Position Description.

Advertised: 11 Mar 2025 12:05 AM AUS Eastern Daylight Time

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