Administration Assistant

3 weeks ago


Cairns, Queensland, Australia JJ's Waste & Recycling Full time
About JJ's Waste & Recycling

We are a national, family-owned waste management company with over 90 years of experience. Our teams work together to provide essential services across Australia.

Our Operations

We operate a fleet of over 2300 vehicles and have 135 sites nationally. We collect waste, convert it into clean energy, divert food waste from landfill, manufacture customised waste management equipment, handle asbestos removal, refine and recycle oil, manage and maintain our fleet in-house, and utilise bespoke technology systems.

The Role

This Administration Assistant role is vital in ensuring smooth administrative operations, supporting compliance, licensing, and stakeholder engagement in a fast-paced environment.

The successful candidate will be detail-oriented, proactive, and able to work collaboratively with multiple stakeholders in a structured yet dynamic setting.

Key Responsibilities
  • Answer inbound queries from multiple Councils
  • Plan and schedule work to meet KPI requirements
  • Liaise with drivers and operations teams on daily issues
  • Investigate and resolve queries related to disputed services
  • Work across multiple IT platforms, including internal and external databases
  • Assist with daily administrative and operational duties
  • Provide excellent customer service via phone and email
  • Key run-sheets, process service requests, and perform ad hoc administrative tasks
What We Offer
  • A competitive remuneration package
  • Local depot in Cairns
  • On-site parking
  • A full-time, permanent role
  • Career development opportunities
  • Ongoing training
  • A health and fitness program - Fitness Passport
  • Salary sacrificing and novated leasing
  • Retail discounts, including groceries and fuel
  • Car servicing, parts, accessories, and new car discounts
  • The stability of a national, family-owned business with over 90 years of experience


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