Repair Centre Technicians

4 weeks ago

Sydney, New South Wales, Australia Green Light Worldwide Full time
Overview

Western Sydney & Northern Suburbs locations
• Immediate Start

About the company

Green Light is one of Australia's most successful and fastest growing IT services businesses. We offer a wide range of IT services in Security, infrastructure and Systems Integration to a diverse customer base throughout Australia, New Zealand, SE Asia and Europe.

About the role

Repair Technician (ATMs) is to provide services with our NSW consulting team. The role requires excellent communication skills and a passion for helping people with their IT related queries. The successful candidate will be self-motivated, have fantastic interpersonal skills and be able to work unsupervised on customer sites. Training will be provided.

The main responsibility for the Service Technicians is to provide repair and support to end users and install hardware.

Responsibilities
  • Support infrastructure and services including hardware and physical devices
  • Investigate, diagnose and escalate faults to appropriate groups for resolution
  • Maintenance of physical infrastructure including ATMs and POS machines
  • Assist with customer device and application configuration
  • Work with customers/employees to identify problems and advise on solutions
  • Must have a car
Requirements
  • Demonstrated experience in IT, hardware, mechanical or electrical engineering
  • Strong analytical, problem-solving and organizational skills
  • Minimum 2 years full work rights – Australian citizens & Permanent Residents
  • Ability to troubleshoot and implement creative solutions
  • Excellent telephone, client service, interpersonal and communication skills
  • Understanding of technical concepts and willingness to work in a dynamic, high-volume environment
How to apply

Click APPLY or contact John – Senior Resource Manager on johne@greenlightworldwide.com for a confidential discussion with Green Light Worldwide.


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