Customer Solutions Advisor

5 days ago

Brisbane, Queensland, Australia Vodafone Part time
Overview

Customer Solutions Advisor - Part time - Brisbane

Vodafone Brisbane City, Queensland, Australia

At Vodafone, we connect people and communities by helping customers get the most from technology in their daily lives.

Responsibilities
  • Be a customer champion by discovering customer needs and helping them use technology in daily life.
  • Provide the best value solutions for customers to fit their lifestyle and support technical queries, including guidance on using the Vodafone app so customers can self-serve at home.
  • Stay with customers as they explore devices, accessories, and perks and help them get value from our products and services.
Who we are looking for

You bring a spark of joy and enthusiasm to every customer interaction. You're an excellent communicator, adaptable, and excited about technology. You're keen to learn about the latest gadgets and trends, and your positive energy and attentiveness help you connect with customers.

What we offer
  • Competitive salary with incentives and bonuses based on performance.
  • A SIM plan with unlimited calls, texts and data.
  • Wellbeing support and a range of leave benefits, including volunteer leave, parental leave, gender affirmation leave, and an additional 5 days of leave.
  • In-depth training on the latest tech and on topics like leadership and coaching.
  • Opportunities to progress into leadership roles or head office through our Future you programs.
What's next

Our recruitment process is simple: submit your CV and complete a 15-minute assessment. If there is a connection, you'll speak with our Talent Acquisition team and attend an in-store interview with the Store Manager.

To be considered for this role, you must be an AU/NZ Citizen or Permanent Resident.


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