Head of AI

Job Description

We are a leading digital marketing agency in Australia, dedicated to helping businesses thrive online. With over 1,000 clients and a team of 200+ certified Growth Gurus, we specialize in SEO, PPC, and social advertising.

We strive to deliver data-driven strategies that transform our clients' online presence, driving success and growth through actionable results.

We are seeking an innovative and strategic leader to head our AI & Automation function. As Head of AI & Automation, you will lead the design, development, and implementation of AI-driven systems and automation solutions across our digital marketing operations.

• Ai & Automation Strategy:
  • Develop and own the company-wide roadmap for AI and automation initiatives.
  • Evaluate emerging AI technologies and tools, ensuring alignment with business objectives.
  • Act as the internal subject matter expert and custodian of AI & Automation knowledge.
• System Implementation:
  • Lead the end-to-end lifecycle of AI systems: design, implementation, and testing.
  • Develop and deploy intelligent agents and automation tools to optimise workflows and enhance decision-making.
  • Create scalable solutions to support both current operations and future growth.
• Operational Efficiency:
  • Identify inefficiencies and bottlenecks within processes across departments.
  • Design automation-led solutions to improve productivity and outcomes.
  • Monitor, evaluate, and refine systems to ensure they continue to deliver value.
• Cross-Departmental Collaboration:
  • Work closely with Marketing, Sales, Creative, Data, and Technology teams to understand challenges and introduce solutions.
  • Support departments with the adoption and integration of AI-driven tools.
  • Educate and upskill internal teams on the effective use of AI and automation technologies.
• Leadership & Representation:
  • Establish internal best practices and ensure ethical and responsible use of AI.
  • Keep abreast of industry developments, innovations, and relevant regulatory changes.
  Requirements:
  • Proven experience and background in development and automation - background of 5+ years.
  • Proven experience in implementation of AI software/agents/tools, or building of purpose-built platforms.
  • Leadership/management experience preferred.
  • Strong understanding of AI/ML frameworks, natural language processing (NLP), and intelligent agent design.
  • Demonstrable experience in delivering enterprise-grade AI solutions from concept to deployment.
  • Confident working with stakeholders at all levels and managing cross-functional projects.
  • Excellent analytical and strategic thinking skills.
  • Ability to translate complex business challenges into practical, AI-led solutions.
  • Exceptional communication and collaborative skills.
  Desirable:
  • Experience with generative AI technologies (e.g. GPT, image generation, prompt engineering).
  • Familiarity with MarTech and AdTech platforms.
  • Previous experience in a scaling digital marketing agency or similar fast-paced environment.
  What We Offer:
  • Paid parental leave.
  • Birthday and volunteer leave.
  • Ongoing career development and training programs.
  • Salary packaging benefits.
  • Pet-friendly and vibrant office atmosphere.
  • Barista-style coffee and engaging social events.
  • Recognition through service awards.
  About Our Culture:

We pride ourselves on our positive, supportive, and inclusive culture. Our team is characterised by a spirit of collaboration, where everyone feels valued and connected.

• Positive Atmosphere: Our vibrant office is filled with energy and positivity, making it a place where people love to come to work.
• Supportive Environment: Everyone is always willing to lend a hand or share insights, fostering creativity and innovation.
• Growth Mindset: We're committed to continuous learning, allowing team members to thrive and advance in their careers.

This is a unique opportunity to lead the AI & Automation function in a forward-thinking digital marketing business. You'll be instrumental in driving innovation, shaping our technological future, and making a lasting impact across the organisation.