Security and Loss Prevention Manager, Loss Prevention

Job ID: 2948297 | Amazon Commercial Services Pty Ltd

The Loss Prevention Site Manager (LPM) is a key leadership position within the Amazon Loss Prevention (LP) Team. If you are curious and want to challenge your conventional view of an LP role in a very different space, this role within Amazon will provide that challenge

The LPM leads the effort to efficiently and effectively provide security services and asset protection (lives, buildings, equipment, inventory, data, & intellectual property) in a designated area of responsibility. This role allows you to work through root cause analysis, effect change in your area of responsibility and the network, and challenge the status quo. The LPM delivers for their internal and external customers, exceeding expectations with new and innovative ideas. This leader fosters an environment of inclusion and diversity. The LPM reports to the Cluster Loss Prevention Manager responsible for their area and aids them in supporting operational teams in addition to other cross-functional teams throughout the organization.

1. Engage, coach, train, and influence business partners to be an extension of Loss Prevention by equipping them with knowledge to identify leading indicators of Loss Prevention risk and educate them on the appropriate escalation path.
2. Act as the subject matter expert for all internal and external partners. Identify, promote, and implement security best practices. Effectively partner with internal customers in evaluating current and future security services, processes, and initiatives.
3. Assist with investigations of internal and external theft and fraud, and conduct interviews when appropriate.
4. Use tools, data analysis, and collaborate with internal partners to identify inventory defects and create strategic plans to mitigate losses.
5. Enhance, track, and report on metrics, which are key performance indicators, allowing performance improvements to achieve desired outcomes in a timely manner.
6. Utilize continuous improvement to drive process enhancement and increase efficiency.
7. Develop driven business cases using data collection from multiple DCs; conduct analysis generating strategic and tactical interpretations which receive the required approval, financial and technical resources, and support of appropriate management to enact desired changes.
8. Ensure that team members understand Amazon, Global Security Operations, and Loss Prevention vision and values to align performance with internal and external partners.
9. Inspire performance excellence on the part of all security services team members and third-party vendors.
10. Recruit, hire, develop, and retain candidates who raise the performance bar of the security services organization when needed.
11. Incident response planning, implementation, execution, and management.
12. Effectively address loss mitigation, physical security considerations, and potential and actual workplace violence incidents per policy.
13. This role covers a 24/7 operation and you must be able to work all shifts, including nights, weekends, and holidays.
14. Work in an industrial environment that requires walking up to 5km a day and the ability to lift up to 10kgs.

• Bachelor's Degree
• 2+ years of experience in law enforcement, loss prevention, risk management, supply chain management, or other related field
• 2+ years data collection experience with root cause analysis
• 2+ years of people management experience
• Previous experience assisting with investigations
• 1+ year experience with MS Office Professional Suite, including intermediate knowledge of Excel

• Experience with databases (querying and analyzing) such as SQL, MYSQL, Access, Exception Based Reporting, etc.
• Experience with security equipment such as intrusion detection devices, access control systems, and video review systems
• Experience with various business types such as logistics, warehouse, distribution center, multi-site loss management
• Interviewing and Interrogation experience
• Workplace Violence and/or Business Continuity experience