L2 Application Support Analyst

4 days ago


Adelaide, South Australia DXC Technology Full time

Join to apply for the L2 Application Support Analyst role at DXC Technology

5 days ago Be among the first 25 applicants

Join to apply for the L2 Application Support Analyst role at DXC Technology

Job Description

DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.

Job Description

DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.

People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver technology services that move the world. DXC.com

About The Role

We are seeking an experienced and motivated Level 2 Application Support Analyst to join our dynamic Application Support team. This hands-on role involves supporting and maintaining enterprise applications—both proprietary and third-party—while working closely with clients, vendors, and internal stakeholders to deliver exceptional support services.

You will actively contribute to technical problem-solving, incident management, change implementation, and knowledge sharing. The successful candidate will bring strong analytical skills, effective time management, and a passion for continuous improvement.

Key Responsibilities

  • Provide Level 2 support for proprietary and third-party enterprise applications, including legacy systems
  • Troubleshoot and resolve complex technical issues in line with Service Level Agreements (SLAs)
  • Support and maintain applications developed in Visual Basic 6 and databases built using Microsoft Access
  • Manage incidents, problems, and service requests using ITIL-aligned processes
  • Plan and execute application changes, patches, and deployments
  • Collaborate with internal teams, external vendors, and clients to ensure seamless support delivery
  • Maintain and contribute to the Incident Quality Register and the Application Support Knowledge Base
  • Participate in an on-call support roster and perform out-of-hours maintenance activities as required
  • Assist with onboarding and training of new team members
  • Actively engage in cross-skilling initiatives and promote knowledge sharing within the team

Essential Skills And Experience
  • Minimum 3 years' experience in IT Service Desk or Application Support roles, with solid exposure to incident, change, and problem management
  • Experience supporting enterprise-level applications, including legacy platforms developed in Visual Basic 6 and Microsoft Access
  • Strong experience within the Microsoft technology stack (.NET, IIS, Windows Server 2016/2019)
  • Basic server administration and maintenance skills
  • Excellent troubleshooting abilities with the capability to resolve complex application issues
  • Effective time management and multitasking skills, with the ability to meet deadlines and manage competing priorities
  • Demonstrated ability to learn and apply new technologies quickly
  • Strong communication skills—both written and verbal—with a collaborative, team-oriented approach
  • Working knowledge of cloud, legacy systems, and cybersecurity fundamentals
  • Awareness of IT security best practices and customer data privacy requirements
  • Familiarity with ITSM frameworks and tools, including incident, problem, request, and change management
  • Hands-on experience using remote desktop protocols/tools (e.g., RDP, Remote Assistance, Citrix, or similar) to provide remote support
  • Tertiary qualifications in Computer Science, Information Technology, or a related discipline

Desirable Qualifications And Experience
  • ITIL Foundation certification (v3 or v4)
  • Familiarity with Agile or DevOps environments
  • Experience with monitoring tools, scripting, and automation (e.g., PowerShell)
  • Exposure to containerized environments or cloud platforms (e.g., Azure, AWS)

Essential Requirements
  • Citizenship: Must be an Australian Citizen
  • Security Clearance: Must hold or be eligible to obtain and maintain Negative Vetting Level 1 (NV1) Security Clearance

Trust, Transform & Thrive with a company whose mission is to lead our clients on their digital transformation journey. DXC Technology is recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today's rapidly changing technologies.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionInformation Technology
  • IndustriesIT Services and IT Consulting

Referrals increase your chances of interviewing at DXC Technology by 2x

Get notified about new Application Support Analyst jobs in Adelaide, South Australia, Australia.

Adelaide, South Australia, Australia 5 days ago

Adelaide, South Australia, Australia 3 weeks ago

West Lakes, South Australia, Australia 2 weeks ago

Adelaide, South Australia, Australia A$100,000.00-A$120,000.00 2 weeks ago

Adelaide, South Australia, Australia 1 week ago

Adelaide, South Australia, Australia 2 weeks ago

Adelaide, South Australia, Australia A$140,000.00-A$160,000.00 1 month ago

Adelaide, South Australia, Australia 5 days ago

Adelaide, South Australia, Australia 20 hours ago

Adelaide, South Australia, Australia 5 days ago

Adelaide, South Australia, Australia 1 week ago

Adelaide, South Australia, Australia 2 weeks ago

Adelaide, South Australia, Australia 3 weeks ago

Adelaide, South Australia, Australia 1 month ago

Edinburgh, South Australia, Australia 2 weeks ago

Adelaide, South Australia, Australia 1 day ago

Adelaide, South Australia, Australia 1 week ago

Adelaide, South Australia, Australia 20 hours ago

Adelaide, South Australia, Australia 5 days ago

Adelaide, South Australia, Australia 2 months ago

Adelaide, South Australia, Australia 2 weeks ago

Adelaide, South Australia, Australia 1 month ago

Adelaide, South Australia, Australia 3 weeks ago

Adelaide, South Australia, Australia 6 days ago

Adelaide, South Australia, Australia 3 weeks ago

Adelaide, South Australia, Australia 1 week ago

Edinburgh, South Australia, Australia A$95.00-A$135.00 1 week ago

Edinburgh, South Australia, Australia 1 week ago

Mawson Lakes, South Australia, Australia 1 day ago

Adelaide, South Australia, Australia 9 months ago

Adelaide, South Australia, Australia 4 months ago

Adelaide, South Australia, Australia 6 days ago

Adelaide, South Australia, Australia 2 days ago

Edinburgh, South Australia, Australia 1 week ago

Mile End, South Australia, Australia 3 weeks ago

Adelaide, South Australia, Australia 2 weeks ago

Adelaide, South Australia, Australia 3 weeks ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Adelaide, South Australia DXC Consulting & Engineering Services Full time

    Join to apply for the L2 Application Support Analyst role at DXC Consulting & Engineering Services2 days ago Be among the first 25 applicantsJoin to apply for the L2 Application Support Analyst role at DXC Consulting & Engineering ServicesJob DescriptionDXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their...


  • Adelaide, South Australia DXC Consulting & Engineering Services Full time

    Join to apply for the L2 Application Support Analyst role at DXC Consulting & Engineering Services2 days ago Be among the first 25 applicantsJoin to apply for the L2 Application Support Analyst role at DXC Consulting & Engineering ServicesJob DescriptionDXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their...


  • Adelaide, South Australia DXC Consulting & Engineering Services Full time

    Job Description DXC Technology (NYSE: DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.People are the heart of our business.We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues.We live in more than 70 countries, speak...


  • Adelaide, South Australia DXC Technology Full time

    Job Description:DXC Technology ( NYSE:DXC ) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team , globally and locally to deliver excellence for our customers and colleagues . We live in more than 70 countries,...


  • Adelaide, South Australia Harrison McMillan Pty Ltd Full time

    Get AI-powered advice on this job and more exclusive features.Harrison Mc Millan Pty Ltd provided pay range This range is provided by Harrison Mc Millan Pty Ltd.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range A$70,000.00/yr - A$90,000.00/yr Direct message the job poster from Harrison Mc...


  • Adelaide, South Australia Harrison McMillan Pty Ltd Full time

    Get AI-powered advice on this job and more exclusive features.Harrison McMillan Pty Ltd provided pay rangeThis range is provided by Harrison McMillan Pty Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$70,000.00/yr - A$90,000.00/yrDirect message the job poster from Harrison McMillan...

  • It Support

    3 weeks ago


    Adelaide, South Australia Career Success Australia Full time

    Every business needs help with their tech when things go wrong.With your background and expertise in IT Support, this is where you'll step in with your knowledge as an IT Support Intern.At this fast-growing firm, with a large customer base around Australia, you will get hands-on experience during the IT Support Internship.As the IT Support Intern, you will...


  • Adelaide, South Australia Partou Childcare Full time

    Join to apply for the Early Years Practitioner L2 - Dulwich role at Partou Childcare5 days ago Be among the first 25 applicantsJoin to apply for the Early Years Practitioner L2 - Dulwich role at Partou ChildcareJoin Partou, where we put children in the lead40 hours a week full time - starting from £13.40 per hourWe're seeking dedicated and qualified level 2...


  • Adelaide, South Australia Partou Childcare Full time

    Join to apply for the Early Years Practitioner L2 - Dulwich role at Partou Childcare5 days ago Be among the first 25 applicantsJoin to apply for the Early Years Practitioner L2 - Dulwich role at Partou ChildcareJoin Partou, where we put children in the lead40 hours a week full time - starting from £13.40 per hourWe're seeking dedicated and qualified level 2...


  • Adelaide, South Australia beBeeAnalytical Full time $70,000 - $90,000

    Job Overview:The role of an Application Support Specialist is vital in maintaining the seamless functioning of software systems within a corporate setting.Key responsibilities include monitoring application performance, providing support for incident resolution, performing routine maintenance and upgrades, and collaborating with internal and external...